POSITION SUMMARY:
Under the direction of the Swim Director, the Head Lifeguard is responsible for overseeing lifeguards, swim instructors, and general pool operations. This role ensures a safe, high-quality experience for members, class participants, and guests. Key responsibilities include supervising staff, supporting scheduling, ensuring program quality, and communicating with members and parents.
ESSENTIAL FUNCTIONS:
- Provide leadership and supervision of lifeguards, swim instructors, and aquatic programs.
- Assist with scheduling and evaluating staff to maintain quality service and safety.
- Monitor pool safety and enforce YMCA policies, guidelines, and best practices.
- Communicate effectively with members, participants, and parents to ensure positive experiences.
- Respond professionally to conflicts, safety concerns, or unusual situations and escalat issues as needed.
- Maintain accurate rosters, enrollment records, and complete required paperwork.
- Ensure all programs follow YMCA standards and best practices.
- Support and lead in-service trainings and staff development sessions.
- Serve as a role model in member engagement and delivering exceptional service.
- Support the coordination and use of pool space and resources for programs and events.
- Promote aquatic programs in coordination with center and association marketing efforts.
- Participate in the center’s annual support campaign and encourage associate involvement.
- Perform duties of lifeguard or swim instructor when necessary.
- Complete all other duties as assigned.
QUALIFICATIONS:
The Head Lifeguard will meet the qualifications set forth by the Y in Central Maryland. Associates shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility. Minimum qualifications include:
- Must meet the qualifications of the positions being supervised (e.g., Lifeguard and/or Swim Instructor).
- Current Lifeguard and CPR/AED/Oxygen/First Aid certifications (O2 within 30 days of hire).
- Current Lifeguard Instructor certification (or within 60 days of hire).
- Current Pool Operator certification.
- Successful completion of the Y in Central Maryland swim test.
- At least 2 years of YMCA or relevant program experience, preferred.
- Prior supervisory experience, preferred.
- Flexible schedule, including evenings and weekends.
- Strong communication and computer skills.
- Ability to work effectively with people from diverse backgrounds.
- Completion of new associate training (including Child Abuse Prevention) prior to first shift.
PHYSICAL DEMANDS:
- Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
- While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
- Continuous operations requiring attention to detail and multi-tasking.
- Will be exposed to cleaning supplies.
- Must be able to stand or sit for long periods of time.
- Must be physically able to successfully complete required certifications.
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver’s license record, CPS, and/or Criminal Background check.
Additional driver’s license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.