Head Lifeguard

East-Bank-Club-; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free workout privileges

Employee discounts in Pro Shop, Spa & 

Parking and transit benefits

Tuition reimbursement

Tickets at Work discounts

Job summary

East Bank Club in Chicago, IL is seeking an entry-level Lifeguard Supervisor to oversee pool operations, enforce safety rules, and lead lifeguarding staff with a service-first approach.

The role includes training lifeguards, coordinating in-service sessions, and teaching Red Cross Lifeguarding courses. The 30-hour weekly schedule and $20/hour pay reflect an active community role with room for growth.

Qualifications

• Current Red Cross Lifeguarding certification (or equivalent).
• Must acquire Red Cross Lifeguard Instructor certification within 30 days of hire.
• Ability to lead by example and communicate effectively with staff.
• Time management skills and ability to work with others.
• Organizational skills and a positive attitude.

Responsibilities

• Maintain on-deck presence at indoor/outdoor pools during season.
• Provide training and mentorship for lifeguards.
• Adjust and communicate assignments as conditions change.
• Enforce pool guidelines and safety rules.
• Schedule and run in-service training for Aquatics staff.

Skills

Lifeguarding

Staff training

Customer service

Team leadership

Communication

Time management

Safety awareness

Problem solving

Education

Red Cross Lifeguard Instructor certification

Job description

Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.

Pay Rate: $20.00 per hour. This is considered an entry level position.

Schedule:

• 30 hours per week. 15 administrative, 15 lifeguarding
• Monday-Saturday availability required

Essential Functions:

• Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
• Provides training for new lifeguards and mentorship for all lifeguards
• Adjust and communicate assignments to lifeguards as weather and attendance change needs
• Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
• Communicate staff performance issues to Director of Aquatics
• Schedule and run in-service training for Aquatics staff
• Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
• Give breaks to lifeguards throughout shifts
• Observing assigned pool and pool area
• Member service recovery for any issues that arise in or around pool areas
• Relay any member relations problems to supervisors or management
• Controlling all actions around pool
• Enforcing all posted pool guidelines
• Enforcing Children’s Rules and age restrictions
• Keeping pool area and all pool storage areas clean and organized
• Picking up towels
• Moving Chairs
• Clean/ scrub pool, waterline to expansion joint
• Clean any part of the pool that is dirty throughout entire shift
• Vacuuming pools any time necessary
• Shut down pool and perform necessary cleanup whenever needed
• Arranging equipment and swim aids
• Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
• Displays appropriate body language and greets members as they come to the pool
• Initiate and run employee incentive programs
• Suggests new programs and ideas for improvement
• Noticing small details around pool area that need attention

Marginal Functions:

• Member relations
• Reassigning staff when pool attendance demands including sending guards home
• Communicate problems or potential problems to supervisors
• Maintaining open communication with lifeguards
• Referring employees to managers when appropriate

Other Job Functions:

• All other job duties as assigned by management.

• Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
• Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
• Ability to lead by example
• Time management skills
• Ability to work well with others
• Ability to deal with members’ complaints
• Organization
• Positive attitude

Time Off & Retirement

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

Health & Wellness:

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

Employee Perks:

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.