Head Housekeeper — Team Lead & Cleanliness Expert

Hotel Management and Consulting, Inc.; Harrisonburg (VA); Presencial; USD 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hourly rate: dependent on experience

DailyPay access

Medical, dental, and vision benefits +

Paid time off for full-time employees

Employee Assistance Program

Career growth opportunities

Resumo da oferta

Hotel Management & Consulting is seeking a thorough and efficient Head Housekeeper to oversee property housekeeping operations. You will train and motivate staff, ensure cleaning standards are met, and coordinate with management to maintain guest satisfaction.

The role emphasizes strong organizational skills, a proactive approach to problem solving, and flexibility to cover shifts as needed. This is a full-time position with competitive benefits and opportunities for advancement within the

Qualificações

• Minimum of 1 years’ experience in hotel leadership.
• Strong team building skills.
• Excellent organizational, time management, and problem-solving abilities.
• Effective oral communication skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsabilidades

• Train and provide guidance to staff; discuss performance discrepancies with General Manager.
• Perform routine guest room preps and cleaning while meeting labor standards.
• Offer hotel amenities, products, and services to accommodate guest needs and increase revenues.
• Flexible to cover shifts; assist with laundry duties; communicate maintenance needs.

Conhecimentos

Team leadership

Team building

Organizational skills

Communication skills

Descrição da oferta de emprego

About the Role: Hotel Management & Consulting is seeking a thorough and efficient Head Housekeeper to assist with managing property housekeeping operations. If training and motivating other housekeepers comes easy for you, we want to hear from you!

Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Offering medical, dental, and vision benefits in addition to the company’s paid time off benefit for full-time employees.
• Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.
  
  

Primary Duties

• Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles.
• Exceed Cleaning Standards: Perform routine guest room preps and cleanings while meeting minute per room labor standards, maintaining public areas, and inspecting rooms daily according to quality standards.
• Guest Relations: Offer hotel amenities, products, and services to accommodate guest needs and increase revenues.
• Teamwork: Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Assist with laundry duties as needed. Communicate any maintenance work orders to maintenance and/or management.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Inventory Management: Manage inventory of hotel supplies including linen, terry, cleaning supplies, room supplies, etc.
• Other Duties as Assigned.
  
  

Preferred Qualifications

• Minimum of 1 years’ experience in hotel leadership, including housekeeping.
• Strong team building skills.
• Excellent organizational, time management, and problem-solving abilities.
• Effective oral communication skills.
• Proactive in solving problems.
• Willing to work a changing schedule.
  
  

Physical Requirements

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
• Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
  
  

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.

We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace