Head Housekeeper

RRI, Inc.; Chicago (IL); On-site; USD 38,000 - 45,000; Full time

Job summary

RRI, Inc. is looking for a Housekeeping Supervisor for their Chicago Downtown - Magnificent Mile property. Responsibilities include overseeing the housekeeping team, ensuring guest rooms meet high standards for cleanliness and comfort, and maintaining safety and security for guests.

The ideal candidate will have previous supervisory experience, a high school diploma or GED, and be ready to work a flexible schedule, including weekends and holidays.

This role involves direct communication with staff and a keen eye for detail to ensure all aspects meet Red Roof Inns' standards for 100% guest satisfaction.

Qualifications

• Candidates must have a high school diploma or GED.
• Bi-lingual (English/Spanish/French) preferred but not required.
• Previous supervisory skills strongly preferred.

Responsibilities

• Maintain safety and security in guest areas.
• Ensure guest rooms are properly cleaned and prepared.
• Complete daily work within budgeted time.

Skills

Attention to detail

Supervisory skills

Flexibility in scheduling

Bilingual (English/Spanish/French)

Education

High school diploma or GED

Tools

Computer knowledge

Job description

This position will be responsible for oversight of a housekeeping team, maintenance janitorial work assignments, room inspections and special cleaning projects. Candidates must have an eye for detail and be self motivated.

This position will also prepare clean and comfortable rooms for guests and work in cooperation with other inn personnel to ensure the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and 100% guest satisfaction.

Position Responsibilities

• Maintain safety and security
• Ensure each guestroom properly cleaned/prepared by meeting requirements of RRI's guestroom inspection
• Complete daily work within budgeted work time
• Clean rooms (following procedures established by Red Roof Inns).
• Complete and inspect rooms in accordance with requirements described in the Housekeeping Handbook
• Provide inn management with ideas and concerns
• Communicate with staff and prepare staff schedules
• Check fixtures and television for proper operation
• Set heating/cooling equipment on proper setting
• Check and clean outside the room
• Provide special services for guests as requested
• Complete and submit information on Rooms Cleaned Report
• Complete and submit maintenance cards, as needed, to the front desk
• Call in any discrepancies between stayovers and checkouts (with regard to Rooms Cleaned Report)
• Call in clean rooms to the front desk
• Turn in room keys at front desk
• Restock cart and keep cart and storage rooms neat and clean
• Other duties as assigned

Qualifications

• High school diploma or GED required
• Must be able to work a flexible schedule--weekends and holidays especially
• Previous supervisory skills strongly preferred
• Must have some computer knowledge to check rooms/make housekeeping sheets/check out of order rooms
• Ability to cross train in laundry and clean rooms when necessary
• Comply with good grooming and dress standards
• Must be able to perform essential job functions
• Bi-lingual (English/Spanish/French) preferred but not required

Additional Information

This position is at our Chicago Downtown - Magnificent Mile property.

EOE/M/F/Disabled/Veteran