Head Dispather

Reddy Ice Holdings, Inc.; Texas; On-site; USD 36,000 - 52,000; Full time

Job summary

Reddy Ice Holdings, Inc. is seeking a routing planner to optimize last-mile routes for field service technicians and support occasional heavy-duty route planning. The role emphasizes lean methods, continuous improvement, and a customer-first mindset.

The position requires 3+ years in route planning and experience with last-mile delivery software, with strong Excel and Office skills. Base pay starts at $32 per hour, with expectations of daily/weekly routing responsibilities in a fast-paced

Qualifications

• High school diploma or GED required.
• 3+ years of experience with last mile delivery software.
• 3+ years of route planning experience.
• Intermediate experience with Microsoft Office Suite including Excel, Outlook, and Teams.

Responsibilities

• Plan and publish light-duty routes for field service technicians on a daily and monthly basis.
• Assist in nightly heavy duty assets route planning when required.
• Apply lean principles and tools to improve routing processes and value creation.
• Collaborate with teams to optimize delivery performance and customer service.

Education

High school diploma or GED

4 year college degree

Tools

Roadnet routing software

Microsoft Office Suite (Excel, Outlook, Teams)

Job description

Job Requisition JR24776 Worker Time Type Full time Worker Sub-Type Regular Shift Job Description

We Are Reddy Ice Behind every premium cube of Reddy Ice is a company that values consistency, quality, and customer service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are America’s leading brand in ice production and manufacturing.

Job Summary

This role accelerates business values by utilizing last-mile routing software to plan and publish light-duty routes for the Reddy Ice ecosystem on a daily and monthly basis. This role will primarily be responsible for planning routes associated with our field service equipment technicians. When required, this position will assist in nightly heavy duty (HD) assets route planning operations. Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

Starting Pay$32

Education and Experience Required

• A high school diploma or GED equivalent


• 3+ Years of experience with last mile delivery software


• 3+ years of experience in route planning


• Intermediate experience with Microsoft Office Suite including Excel, Outlook, and Teams

Education and Experience Preferred

• 4 year college degree


• Roadnet routing software


• Strong analytical skills

Desired Skills & Attributes:

Problem solving skills are critical in identifying and investigating routing issues under customer, fleet and labor optimization Make and assume other duties and responsibilities required or assigned by management. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. Maintain high safety standards. Safety is personal for us all.

Working Conditions / Physical Requirements

Work will be performed in an office setting 3-4 days per week. Must be available to work some weekends. Overtime may be required. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships and reason through complex business situations is essential.

Location

Carson City: Carson State: California

Reddy Ice manufactures and distributes approximately 1.8 million tons of ice annually to a broad and diversified customer base. These customers rely on us for ice that is produced under the industry’s highest standards. With our quality and high service levels, Reddy Ice has become the provider of choice for customers coast to coast.