Head Cashier

Albertsons Companies; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Inclusive culture

Weekly wages

Early wage access via Stream

Flexible schedules

Staff discounts

Training and career development

Health, dental, 401k and more

Paid time off

Job summary

Albertsons Companies is seeking a Head Cashier in Austin, TX to lead the front-end team, oversee shift schedules, coach cashiers, and ensure accurate handling of payments. You will maintain clean, stocked checkout areas and assist customers with inquiries to ensure a seamless shopping experience.

The role emphasizes customer service, team development, reliability, and strong communication, with an emphasis on fostering a welcoming, efficient store environment for both customers and staff.

Qualifications

• Leadership experience in a supervisor or team lead role in retail or customer-facing environments.
• Proficiency with POS systems and handling various payment types accurately.
• Strong customer-service orientation with professionalism and empathy.
• Ability to coach and mentor team to improve cashier performance.
• Strong organizational skills to manage shift schedules, front-end cleanliness, and supplies.
• Clear and effective communication with team and customers.
• Reliable with consistent attendance and adherence to policies.

Skills

Leadership

POS proficiency

Customer service

Team development

Organizational skills

Communication

Reliability

Tools

POS systems

Job description

A Day in the Life:

As a Head Cashier, you'll lead the front-end team to ensure smooth and efficient checkout operations. You'll oversee shift schedules, guide and coach cashier team members, and maintain accurate handling of various payment types. You'll also ensure checkout areas are clean, organized, and well-stocked, while assisting customers with inquiries and resolving concerns. This role is ideal for someone with a strong customer-service mindset, a passion for team development, and a focus on creating a seamless shopping experience. If you believe food brings people together and enjoy being part of a community-focused team, you'll thrive here.

What you bring to the table:

• Leadership Experience: Previous experience in a supervisor or team lead role, ideally in a retail or customer-facing environment.
• Point-of-Sale Proficiency: Comfort working with POS systems and handling various payment types accurately.
• Customer Service Excellence: Ability to resolve customer concerns with professionalism and empathy.
• Team Development: Strong coaching and mentoring skills to promote cashier performance and growth.
• Organizational Skills: Capable of managing shift schedules, maintaining front-end cleanliness, and ensuring supplies are stocked.
• Communication Skills: Clear and effective communication with team members and customers.
• Reliability & Accountability: Consistent attendance and a commitment to workplace standards and policies.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Inclusive work culture built on belonging
• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.