Head Barista

Drift Coffee & Kitchen; Raleigh (NC); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

401k matching

Competitive salary

Employee discounts

Advancement opportunities

Training

Wellness resources

Job summary

Drift Coffee & Kitchen in Raleigh, NC seeks friendly, attentive team members for a customer-focused role in a fast-paced café environment. You will uphold food safety, follow recipes, and deliver an exceptional guest experience while collaborating with a cohesive team.

Starting at $13.00 per hour plus tip, with opportunities for advancement, training, and employee discounts. Bring energy, reliability, and professionalism to a welcoming workspace that prioritizes guest satisfaction and teamwork.

Qualifications

• Customer-facing hospitality role experience preferred.
• Ability to follow recipes and standards.
• Maintain cleanliness and safety protocols.

Responsibilities

• Greet guests warmly and provide exceptional service.
• Follow food safety, sanitation, and hygiene standards.
• Ensure accuracy of orders and presentation.
• Work with team to maintain station and efficiency.
• Accept coaching and feedback and improve performance.

Skills

Guest service

Communication

Teamwork

Attention to detail

Time management

Job description

Benefits

• 401(k) matching
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Wellness resources

This position pays $13.00 plus tips.

Food Safety

• Follow all food safety, sanitation, and hygiene standards.
• Wash hands, change gloves, and use tools correctly at all times.
• Maintain proper temperature control and storage.
• Keep work areas clean and food-safe.
• Speak up immediately if something is unsafe or incorrect.
• Never cut corners on safety, even when busy.

Food and Coffee Quality

• Follow recipes, builds, and standards exactly.
• Care about taste, appearance, and consistency.
• Check your own work before it goes out.
• Fix mistakes instead of sending them.
• Ask for help when unsure rather than guessing.

Feel — The Drift Guest Experience

• Greet guests warmly with eye contact and positive energy.
• Use Drift hospitality language and behaviors.
• Stay calm, respectful, and friendly under pressure.
• Thank guests and invite them back.
• Represent Drift with professionalism.

Flow

• Move with urgency and purpose.
• Stay aware of what’s happening around you.
• Anticipate what’s needed next.
• Keep your station organized and ready.
• Adjust quickly as volume changes.

Function

• Know your role and execute it consistently.
• Communicate clearly with teammates and leaders.
• Jump in to help when the team needs support.
• Accept coaching and feedback.
• Show up on time, prepared, and ready to work.