Head Bank Teller

Staffing Solutions of Hawaii; Pukalani (HI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Full-time position with benefits

Performance-based sales incentives

Stable, established employer in Hawaii

Job summary

Staffing Solutions of Hawaii is seeking a Head Bank Teller to join a growing team in Pukalani, HI. This on-site, full-time role requires leadership of tellers, accurate cash handling, and strong customer service skills.

Position involves overseeing branch operations, guiding staff, and meeting sales goals. Work schedule is Monday–Friday with rotating Saturdays; excellent growth opportunities and competitive incentives are offered.

Qualifications

• Knowledge of financial services Industry—retail, mortgage, loans, deposits and wholesale banking preferred.
• Must be able to perform basic mathematical calculations and balance cash with a calculator.
• Good oral and interpersonal communication skills required.
• Attention to detail with ability to use judgment and discretion regarding customer transactions and confidential information.
• Demonstrated ability to lead a team.
• Ability to work independently with minimal supervision.
• Ability to work under pressure with multiple deadlines.

Responsibilities

• Lead a team of tellers and oversee branch operations.
• Balance cash and process teller transactions accurately.
• Provide customer referrals and sales of bank products and services.
• Maintain confidential information and exercise good judgment in decision-making.
• Ensure timely, friendly service and effective problem resolution.

Skills

Leadership

Communication

Attention to detail

Team supervision

Cash handling

Mathematical calculations

Discretion

Sales mindset

Education

High school diploma or equivalent

Tools

Cash balancing

Branch operations oversight

Banking product knowledge

Job description

This is not a remote role. Applicants must be able to report to work on time as scheduled.

Position: Head Bank Teller

Location: Pukalani, HI

Pay: $21 to $24.50/hour (Plus sales incentives)

Experience

• 1 year of experience as an FHB Senior Teller; or
• 2 years as an FHB Teller cross-trained to perform supervisor duties; or
• 1 year as a Teller in another financial institution plus 2 years of supervisory and cashiering experience

Education: High school diploma or equivalent required

Type: Full-time; Contract

Schedule

• Monday - Friday, 8:00am to 5:00pm
• Rotational Saturdays, 8:30am to 1:30pm

Staffing Solutions of Hawaii is seeking a Head Bank Teller to join a growing and dynamic team!

Position Requirements

• Knowledge of financial services industry — retail, mortgage, loans, deposits, and wholesale banking preferred
• Must be able to perform basic mathematical calculations and balance cash with a calculator
• Good oral and interpersonal communication skills required
• Attention to detail with ability to use judgment and discretion regarding customer transactions and confidential information
• Demonstrated ability to lead a team
• Ability to work independently with minimal supervision
• Ability to work under pressure with multiple deadlines

Hard Skills

• Teller transaction processing and cash balancing
• Branch operations oversight and supervision of branch tellers
• Banking product and service knowledge
• Basic mathematical calculations and cash handling
• Familiarity with standard branch operations concepts and procedures
• Customer referral and sales of bank products and services

Soft Skills

• Strong leadership and team supervision skills
• Highly engaging, customer-focused, and goal-driven
• Pleasant and tactful with customers and staff
• Detail-oriented with strong judgment and discretion
• Able to handle confidential matters judiciously
• Problem solver with ability to resolve complex staff and customer issues
• Able to work under pressure with multiple deadlines
• Sales-minded with ability to enhance business development opportunities

Job Perks

• Full-time position with SSOH benefits
• Work with one of Hawaii's most established and respected financial institutions — Best Places to Work in Hawaii for 13 consecutive years
• Performance-based sales incentive opportunities
• Strong career growth potential within the organization
• Opportunity to hire on after 1,040 hours based on performance

Staffing Solutions of Hawaii is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affidative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.