HCV Program Specialist

Housing-Authority-of-Kansas-City; Kansas City (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The Housing Authority of Kansas City is seeking a qualified applicant for the Housing Choice Voucher (HCV) Program Specialist role in Missouri. The position involves clerical tasks and duties aligned with HUD and local housing laws, supporting applicants and participants through eligibility and leasing processes.

Essential responsibilities include handling inquiries, scheduling, eligibility determinations, documentation, and preparing HUD-50058 forms, while ensuring compliance and customer

Qualifications

• High school diploma/GED with college-level coursework and two years’ experience in housing management operations.

Responsibilities

• Answers inquiries concerning policies and practices about applications and re-examinations in a courteous manner or redirects to staff.
• Schedules appointments and explains programs and eligibility requirements to applicants; counsels participants on unit affordability.
• Assists in coordinating background checks of tenants to be recertified and performing final eligibility verifications.
• Contacts eligible applicants to offer available units.
• Reviews, verifies, and determines participant eligibility for continued assistance including unit and owner eligibility.
• Performs annual and interim eligibility determinations based on changes in income, assets, expenses, family composition, and rental adjustments.
• Interviews participants annually or interim to determine family composition, income, and expenses; provides recertification packets.
• Updates applicant files and maintains inactive status for non-respondents.
• Prepares lease-up packets and briefs new tenants on occupancy and lease requirements.
• Processes contracts and reviews leases for completeness and accuracy.
• Assists in accurate and timely preparation of HUD-50058 forms.

Education

HS diploma/GED

Job description

Description

The Housing Authority of Kansas City, Missouri is seeking qualified applicants for the position on Housing Choice Voucher (HCV) Program Specialist. Our HCV Program Specialist are responsible for performing general clerical work and assigned duties pertaining to, and in accordance with, the Authority’s Public Housing leasing and occupancy policies and procedures and in accordance with HUD, federal, local, and other applicable laws, rules, policies, and procedures. They perform a variety of client-service tasks in the development, implementation, and delivery of housing services to new and continuing assisted housing program participants. (A full job description can be found on the agency website.)

EXAMPLES OF ESSENTIAL FUNCTIONS

1. Answers inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner or routes/directs inquiries to appropriate staff.
2. Schedules appointments and assists in explaining programs and eligibility requirements to applicants. Counsels participants on unit affordability.
3. Assists in coordinating background information checks of tenants to be recertified. Assists in performing final eligibility verifications.
4. Contacts eligible applicants to offer available units in accordance with Authority policies and procedures.
5. Reviews, verifies, and determines participant eligibility for continued assistance including unit and owner eligibility for participation.
6. Performs annual and interim eligibility determinations based on changes in participant income, assets, expenses, family composition, and approved rental increases or decreases.
7. Interviews current program participants annually or in the interim to determine family composition, household income and expenses. Provides recertification packet to participants.
8. Periodically reviews applicant files and updates information on prospective tenants and places non-respondents in inactive files.
9. Contributes to the preparation of lease-up packets and briefs new tenants on occupancy and lease requirements
10. Processes contracts and reviews leases for completeness and accuracy.
11. Assists in accurate and timely preparation of Form HUD-50058.

EDUCATION AND EXPERIENCE

High school diploma/GED supplemented by college level courses and two (2) years’ work experience in public or private housing management operations.

The Housing Authority of Kansas City, Missouri is an Equal Opportunity Employer.