HCM Payroll Business Analyst and Systems Implementation Lead

Crowe; Cleveland (OH); On-site; USD 100,400 - 205,300; Full time

Benefits offered by this job

Comprehensive total rewards package

Career growth support

Inclusive culture

Job summary

Crowe is seeking a Lead Government Consultant in Cleveland, Ohio to lead impactful projects for government clients in modernizing their Human Capital Management and payroll systems. The position requires a solid background in management consulting and strong leadership abilities.

The ideal candidate should possess an undergraduate degree, 5 to 8 years of experience, and relevant certifications. This role offers a wage range of $100,400.00 - $205,300.00 per year, along with a comprehensive total rewards package.

Qualifications

• 5 to 8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Experience implementing payroll or HCM software.
• Strong experience with public sector clients.

Responsibilities

• Collaborate with clients to design business process solutions.
• Lead business analyst teams in detailed process analysis.
• Analyze operations and develop actionable recommendations.
• Facilitate stakeholder meetings and gather requirements.
• Deliver high-quality written reports and client presentations.

Skills

Management consulting

Analytical thinking

Communication skills

Stakeholder management

Leadership

Education

Undergraduate degree

Tools

Microsoft Office Suite

Requirements management software

Job description

Job Description

Crowe is seeking an experienced and dynamic Lead Government Consultant to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results.

Key Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
• Analyze business operations and develop actionable recommendations for improvement
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
• Document staffing models, technology systems, workflows, and associated costs
• Deliver high‑quality written reports, process documentation, and engaging client presentations
• Support proposal development, client relationship management, and business development efforts
• Work closely with project managers to ensure projects are completed on time and within budget

Required Qualifications

• Undergraduate degree and 5 to 8 years of professional experience in management consulting
• Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP
• In‑depth knowledge of HR/Payroll processes
• Prior experience implementing payroll or HCM software, including system configuration and testing
• Strong experience working with public sector clients
• Experience working on HCM technology implementation projects
• Strong analytical thinking, attention to detail, and quantitative skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Self‑motivated, flexible, and capable of working both independently and collaboratively
• A consistent record of delivering high‑quality work under tight deadlines

Preferred Qualifications

• Experience leading small projects or coordinating cross‑functional project teams
• Experience working with enterprise‑level government systems and public sector project lifecycles
• Experience with requirements management software such as IBM ELM, Jira, Confluence, or others

Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,400.00 - $205,300.00 per year.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.