HCHB Clinical EMR Specialist

AccentCare, Inc.; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO & holidays

Professional development

401(k) match

FSA/HSA

AccentCare scrubs credit

Job summary

AccentCare, Inc. seeks a Homecare Homebase Clinical EMR Specialist to configure, optimize, and support the HCHB system for our home health services. You will collaborate with internal teams and external consultants to ensure reliable EMR operations.

You will participate in release planning, support Tier 3 help desk requests, and drive improvement in clinical, billing, and analytics workflows. A strong background in EMR implementations and healthcare settings is essential.

Qualifications

• 3+ years supporting EHR/EMR solutions in the Home Health and Hospice industry.
• Strong understanding of clinical, field and back-office processes.
• Medicare, HMO, Commercial Insurance billing and A/R knowledge a plus.
• Experience implementing EMR/EHR solutions, configuration, training, rollout.
• Experience supporting EMR/EHR POC solutions is a plus.
• Proven history solving EMR/EHR data and user-related issues.
• Experience documenting EMR/EHR process changes.
• Able to manage multiple priorities and meet deadlines.
• Consultation experience with mid-level managers/executives.
• Bachelor's degree preferred.

Responsibilities

• Assist with configuration and customization of Home Health & Hospice EMR apps with internal staff and consultants.
• Participate in release management: prioritizing new functionality, upgrades and revision process.
• Act as Tier 3 resource for complex Help Desk issues and requests.
• Review new functionality for Home Health & Hospice EMR systems.

Skills

EMR/EHR support

Home Health knowledge

Vendor liaison

Help Desk support

Education

Bachelor's degree preferred

Tools

HCHB EMR

Microsoft Word

Microsoft Excel

Job description

Overview

Homecare Homebase Clinical EMR Specialist

Salary: $80,000 to $100,000 Offers dependent upon experience

Find Your Passion and Purpose as a HCHB Clinical EMR Specialist

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

Offer Based On Years of Experience

What You Need to Know

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage


• Paid time off and paid holidays


• Professional development


• Company-matching 401(k)


• Flexible spending and health savings accounts


• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

Job Description

This role functions as an internal consultant, change manager, vendor liaison, and service desk resource for HCHB and related clinical applications — serving as the subject matter expert on how to configure, optimize, and support the system for Home Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with configuration and customization of Home Health & Hospice EMR applications working with internal application specialist resources and independent consultants.


• Participate in release management activities including, but not limited to, making recommendations on prioritizing new functionality to be implemented, application upgrades and revision process.


• Participate as a Tier 3 resource in solving Help Desk complex issues/requests.


• Participate in the review of new functionality of Home Health & Hospice

QUALIFICATIONS

• Proficient understanding of home health /managed care and related technology market and products

EXPERIENCE and EDUCATION

• 3+ years supporting EHR/EMR solutions in the Home Health and Hospice industry


• A strong understanding of clinical, field and back-office processes required


• A strong understanding of Medicare, HMO, Commercial Insurance billing and A/R Practices a strong plus


• Experience implementing EMR/EHR solutions, configuration, training, and rollout required


• Experience implementing and supporting EMR/EHR Point of Care (POC) solutions a strong plus


• A proven history with solving complex EMR/EHR data and user-related issues required


• A proven history documenting, designing, and implementing EMR/EHR system-associated process changes required


• Must have a track record of managing multiple priorities simultaneously, and meeting reporting deadlines


• Consultation experience with mid-level managers and/or executives


• Bachelor's degree preferred

TRAINING and CERTIFICATIONS/LICENSES: SKILLS/ABILITIES

• Highly proficient in the use and support of HCHB solution, including clinical, billing, and analytics


• Microsoft Word, Microsoft Excel, and other relevant software programs.


• Proficient knowledge and use of simple reporting tools.


• Employ advanced root cause and impact analysis.


• Able to work collaboratively and cooperatively as a team member, fostering an atmosphere of trust and respect


• Must be flexible and a proponent of change.

Why AccentCare?

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.