HCH Building Attendant

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Harrigan Centennial Hall in Sitka, AK, is seeking a reliable facilities attendant to set up, clean, and maintain a 32,000 sq ft multi-purpose hall for events and activities.

You’ll work under the Building Manager, performing janitorial tasks, managing equipment, assisting guests, and helping ensure a safe, welcoming environment for all visitors and staff.

Qualifications

• High school diploma or GED.
• Experience with janitorial or maintenance duties, or customer service.
• Experience in a community center or conference facility preferred.
• Equivalent combination of experience, education and training accepted.

Responsibilities

• Lay out rooms to suit patron needs for events and activities.
• Set up audio/visual equipment and assist patrons with use.
• Interact courteously with visitors and CBS staff and guests.
• Provide info on attractions and excursions to Sitka visitors.
• Perform janitorial duties and replenish supplies as needed.
• Maintain HCH kitchen to health standards; light maintenance as needed.
• Replace bulbs and ensure building components work properly.
• Perform snow removal on sidewalks for safety; other duties as assigned.

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Education

High school diploma or GED

Tools

Hydraulic lift operation

AV equipment familiarity

Job description

Primary Purpose of Job & Essential Duties/Responsibilities

Primary Purpose of Job

Provides the day-to-day set up, cleaning, and maintenance, to support all activities at the Harrigan Centennial Hall (“HCH”) for the purpose of providing a useful, clean, pleasant, and safe environment for all individuals visiting or involved in the scheduled events at the multi-purpose facility.

The work is performed under the direct supervision of the HCH Building Manager, but each individual employee works independently on their assigned duties and responsibilities.

Essential Duties and Responsibilities

• Lays out the various rooms according to specified needs of patrons so that the HCH is conducive to the purpose of and resulting in a successful event.
• Sets up HCH’s audio, visual, sound, or other equipment and provides instructions and assistance to all patrons in the proper use of facility equipment
• Interacts in a courteous and professional manner with CBS employees, visitors, or the public visiting or using the HCH
• Engages with tourists and visitors providing accurate information about attractions, activities, and excursions to enjoy while in Sitka
• Performs janitorial duties, such as cleaning restrooms and kitchen, vacuuming, and washing windows, and notifies the Building Supervisor when cleaning supplies are low, and stocks new supplies received
• Maintains HCH kitchen to required health standards set by the State of Alaska
• Performs light maintenance around the facility such as replacing light bulbs and relatedfixtures ensuring all aspects of the building are in working order
• Performs snow removal on sidewalks and ensures a safe exterior of the HCH
• Performs other duties as assigned

Knowledge, Skills, & Abilities

Knowledge of:

• Standard equipment and materials used in building maintenance and janitorial duties
• Audiovisual equipment, sound systems, and virtual meeting platforms, desirable
• Theater lighting systems, desirable
• Operational policies and procedures of a community multi-purpose facility, desirable

Skills in:

• Operating a personal computer and Microsoft Office programs such as Word, Excel, Power Point, Outlook, and various computer meeting platforms

Ability to:

• Work in close cooperation with various patron groups and implement room features to fit their needs
• Follow detailed instructions for the arrangement of facility rooms for special events with a close attention to detail
• Communicate well with others, both orally and in writing, using both technical and non-technical language
• Understand and follow oral and written policies, procedures, and instructions
• Operate or quickly learn to operate customized software applications appropriate to assigned tasks
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
• Quickly learn and put to use new skills and knowledge as needed

Minimum Qualifications & Other Job Requirements/Expectations

Minimum Qualifications

• High school diploma or a GED;
• and
• Some work experience performing janitorial, maintenance duties, or customer service;
• and
• Experience working in a community center or conference facility, desired;
• or
• Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work.

Other Job Requirements or Expectations

• Employees are expected to be available to work variable hours, nights, and weekends, as needed
• Ability to operate, or learn to operate a hydraulic lift within 6 months of hire

Working Conditions & Physical Requirements

Working Conditions:

• Majority of duties are performed indoors in a 32,000 square foot multi-purpose facility
• Some duties like sidewalk snow and trash removal are performed outside, at times in inclement weather
• Work may involve the use of cleaning agents and related chemicals

Specific Physical Requirements:

• Substantial walking and standing on a daily basis
• Lifting minimum of 16 pounds on a daily basis
• Pushing, bending, and reaching on a daily basis

General Physical Requirements:

• Sufficient clarity of speech and hearing or other communication capabilities which permits the employee to communicate effectively, courteously, and professionally
• Sufficient vision or other powers of observation which permits the employee to monitor activities within and around the HCH
• Sufficient manual dexterity which permits the employee to perform set- up duties, janitorial, and maintenance
• Sufficient personal mobility and physical reflexes which permits the employee to be physically active with the ability to access all areas of the HCH