HBCI Program Director

Clarity Wellness Community; Town of Wellsville (NY); On-site; USD 60,000 - 81,000; Full time

Job summary

Clarity Wellness Community in New York invites an experienced Licensed Mental Health Professional to lead our Home-Based Crisis Intervention (HBCI) Program. As Program Director, you will supervise a clinical team delivering in-home crisis services to children, youth, and families, ensuring quality care and adherence to OMH standards.

This hands-on leadership role combines clinical oversight, staff development, and program administration, with occasional short-term coverage to maintain care

Qualifications

• NY State licensure as an LCSW, LMSW, LMHC, LMFT, LCAT or OMH-recognized LMHP.
• 5+ years providing mental health services to children, youth and families in behavioral health/crisis settings.
• Experience in clinical supervision, staff development and program leadership.

Responsibilities

• Provide clinical and administrative supervision to HBCI staff with case consultation and field coaching.
• Lead clinical team meetings, case conferences and high-risk reviews.
• Set program direction, monitor data, and drive quality improvement.
• Oversee referrals, admissions, caseloads, and capacity to ensure timely access to care.
• Ensure OMH regulation compliance and incident reporting.
• Serve as liaison to LGUs, SPOA committees, funders, and community partners.
• Manage hiring, onboarding, evaluation, and day-to-day operations for clinical and support staff.

Skills

Clinical supervision

Program leadership

Staff development

Community travel

EMR/EHR proficiency

Microsoft Office

Education

NYS licensure as an LMHP (LCSW/LMSW/LMHC/LMFT/LCAT/PSYCH)

Tools

EMR/EHR software

Microsoft Office

Job description

HBCI Program Director

Home-Based Crisis Intervention Program | Full-Time, Exempt

Salary: $70,000, commensurate with experience

About the Role

We're seeking an experienced Licensed Mental Health Professional to lead and supervise our Home-Based Crisis Intervention (HBCI) Program. As Program Director, you'll guide a clinical team delivering crisis intervention services to children, youth, and families in their homes - providing clinical supervision, case direction, and hands-on field support while ensuring the program meets OMH regulations and professional standards. This is a hands-on leadership role that combines clinical oversight, staff development, and program administration, with occasional short-term case coverage to keep care continuous.

What You'll Do

• Provide clinical and administrative supervision to HBCI staff, including case consultation, side-by-side field contacts, and coaching.
• Lead clinical team meetings, case conferences, and high-risk case reviews.
• Set program direction, monitor performance data, and drive quality improvement.
• Oversee referrals, admissions, caseloads, and program capacity to ensure timely access to care.
• Ensure compliance with OMH regulations, Mental Hygiene Law, and agency policy, including incident reporting.
• Serve as the primary liaison to LGUs, SPOA committees, funders, and community partners.
• Manage hiring, onboarding, evaluation, and day-to-day operations for clinical and support staff.

What You Bring

• Current NYS licensure as an LCSW, LMSW, LMHC, LMFT, LCAT, Licensed Psychologist, or other OMH-recognized LMHP.
• 5+ years providing mental health services to children, youth, and families in a behavioral health, crisis, or related setting.
• Demonstrated experience in clinical supervision, staff development, and program leadership.
• Comfort with a fast-paced, onsite role requiring regular community-based travel (not remote).
• Valid NYS driver's license and reliable transportation.
• Proficiency with EMR/EHR systems and Microsoft Office.
• Ability to pass required background clearances (NYS Justice Center, OCFS).

Ready to lead a program that keeps families together in moments of crisis? We'd love to hear from you.