JTB Hawaii Travel, LLC (JHT) has evolved and expanded its operations, moving from on‑ground travel support services for inbound Japan travelers to becoming Hawaii’s market leader in innovative entertainment and travel services. JTB Hawaii Travel continues to develop and integrate its expertise, experience, and synergy in travel planning, destination promotion, and event management as it seeks to solidify its position as a full‑fledged destination management company (DMC).
Dayforce Code: Hawaii‑Associate‑Sales Development Pay Range: $17.00 – $22.50
Primary Responsibilities
- Assist in developing sales strategies and promotional materials to attract new clients.
- Support the team in maintaining strong relationships with existing clients.
- Conduct market research to identify new business opportunities and trends.
- Assist in preparation of presentations, proposals, and reports for client meetings.
- Assist in coordinating sales events, campaigns, and promotional activities.
- Collaborate with cross‑functional teams to ensure alignment with marketing initiatives.
- Provide administrative support as needed, including data entry, file organization, and scheduling.
Cross‑Department Collaboration
- Coordinate the maintenance of updated and revised information distributed to external sources via JTB Hawaii’s websites and commissioned external websites. Coordinate with other departments to collect, correct, and edit the information, and translate to Japanese/English context if necessary; upload the data in a timely manner according to established procedure.
- Collaborate with other divisions/departments on events organized by the company (Honolulu Festival, Honolulu Marathon, Goodwill Foundation Golf Tournament, etc.).
Secondary Functions
- Process charge waiver requests.
- Assist other departments or sections during peak periods, as required.
- Assist in coverage in the absence of department staff.
- Pick up and deliver documents, tour brochures, rack cards, etc.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
- Currently enrolled in a university studying a degree program in Business/Travel Industry Management, Marketing, Communications, or a related field.
- Possess strong communication and customer service skills.
- Possess excellent organizational skills with attention to detail.
- Japanese language proficiency is preferred, but not required.
- Able to multitask and manage time effectively.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
Working Conditions
Working Hours
- Normal business hours: 8:00 AM to 5:00 PM, Monday through Friday, weekends and holidays, as deemed necessary. Overtime may be required with prior management approval.
Working Environment
- Air‑conditioned office and/or remote workplace.
- May work in a large, open room with approximately 50–60 employees and multiple computer consoles.
- Travel to various locations outside of the office, where weather conditions may vary, but not limited to noise, dust, fumes and vehicle exhaust.
Equipment Used
- In‑house computer system, personal computer, printers, 10‑key calculator, copy machine, facsimile machine, telephone, and other standard office equipment.
- May use company car, if authorized by Corporate Operations, and camera for site inspections.
Physical and Mental Demands
- Constant – pulling/lifting/carrying less than 25 pounds, vision;
- Frequent – pulling/lifting/carrying 25 to more than 50 pounds, sitting, standing, walking, hearing;
- Occasional – pushing, running, stair climbing, bending, overhead reach;
- Seldom – twisting, side bending;
- Not applicable – crawling, crouching, kneeling, stopping, climbing, forward reaching, grasping, handling, finger dexterity, eye‑hand‑foot coordination.
Communication Demands
- Constant – requires talking and written communication to co‑workers, customers and outside trade persons/vendors, talking on the telephone, responding to written or verbal requests of co‑workers and vendors, receiving verbal and written instructions, writing/composing written language, reading, visiting/working at different work sites.
- Not applicable – supervising others, training/giving verbal instructions.
JTB Hawaii Travel, LLC is a drug‑free workplace and an Equal Opportunity Employer.