Harvest Market Home Goods Manager

Niemann Foods / Harvest Market (Niemann); Ann Arbor (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plans

Employee Assistance Program

MI Earned Sick Time (ESTA)

Job summary

The Niemann Harvest Market Floral-Home Goods Manager leads department operations, maximizing margins, managing inventory, and ensuring guest satisfaction. The role develops vendor relationships and coordinates cross-merchandising with other departments to create a positive store experience.

It supports the Store Director in fostering Niemann Harvest Market’s culture and a productive environment for associates.

Qualifications

• One year certificate from college or technical school.
• Or three to six months related experience and/or training.
• Or equivalent combination of education and experience.

Responsibilities

• Delivers superior guest service and ensures customer satisfaction.
• Learns and uses Engagement, Educate, Empowerment.
• Knows seasonality and care of plants and flowers.
• Designs floral arrangements.
• Proper handling and rotation of product.
• Quality assurance checks in all areas of the department.
• Analyze and measure business trends; develop plans to maximize sales and meet goals.
• Ensures merchandise stock levels and proper presentations; signs and assortment.
• Reviews trends and initiates changes to maximize goals.
• Source and manage new items and handle planograms.
• Responsible for department assets including receiving, pricing, inventory and shrink control.
• Ensure compliance with policies and procedures through meetings and audits.

Skills

Leadership skills

Communication skills

Detail oriented

Creative/Design skills

Problem solving skills

Adaptability

High energy level

Education

Certificate from college or technical school

Related experience/training

Equivalent education/experience

Job description

SUMMARY

The Niemann Harvest Market Floral-Home Goods Manager will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Floral-Home Goods Manager implements the weekly merchandising plan creating a positive experience for customers and providing the store with a profitable outcome. The Floral-Home Goods Manager develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The Floral-Home Goods Manager will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Knows seasonality and care of plants and flowers
• Designs floral arrangements
• Proper handling and rotation of product
• Quality assurance checks in all areas of the department
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.
• Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Source and manage new items and is responsible for resets and planograms.
• Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the department
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI’s representative both within the store and within the community.
• Continually evaluates and reacts to performance issues.
• Maintains records of item information; Vendor, product details, retails and gross margins
• Operate and use all equipment necessary to run the department
• Work varied hours/days to oversee department operations.
• Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
• Merchandise planning and execution that leads to a well merchandised store
• Stock levels and best practices throughout the Floral-Home Goods Department
• Personnel responsibilities for all Floral-Home Goods Department Associates
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Leadership skills
• Creative/Design skills
• Detailed Orientated
• Problem solving skills
• Ability to work in a fast paced environment
• Integrity
• High Energy Level
• Ability to prioritize and multi-task
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of associates in Floral-Home Goods Department
• Responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• One year certificate from college or technical school;
• Or three to six months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• This position has no required certificates, licenses, or registrations.

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Computer
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard Floral — Home Goods equipment including, but not limited to
• Knives

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 20 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 30 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 50 pounds

VISION

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Fumes or airborne particles
• Toxic or caustic chemicals

Noise Level

• Moderate

PAY RANGE

$16 up to $19/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location