HARP Care Coordinator Supervisor

Essen Health Care; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a HARP Care Coordinator Supervisor to lead and enhance care coordination efforts. This pivotal role involves supervising operations, training clinical staff, and ensuring effective communication across departments. With a commitment to serving a diverse population, the organization values innovative approaches to healthcare delivery. Join a dynamic team dedicated to providing high-quality, compassionate care to underserved communities. This position offers the opportunity to make a significant impact in the lives of many while advancing your career in a supportive environment.

Qualifications

• Master’s Degree in social work or related field is required.
• Two years’ experience in Behavioral Health/Substance Abuse is essential.

Responsibilities

• Supervise Care Coordinator operations within the Health Home Division.
• Provide guidance on processes and workflows in the HARP Department.

Skills

Behavioral Health/Substance Abuse

Leadership

Communication Skills

Multitasking

Education

Master’s Degree (MSW/MA/MS)

LMSW, LCSW, LMHC, LMFT, RN

Tools

HCS/MAPP systems

Microsoft Word

Microsoft Excel

Job description

Join to apply for the HARP Care Coordinator Supervisor role at Essen Health Care

2 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

The HARP Care Coordination Supervisor will be responsible for supervising Care Coordinator operations within the Health Home Division. Responsibilities include monitoring the departmental phone queue, conducting training for clinical staff, supporting daily operations, and enhancing communication between clinical and non-clinical areas to meet member and employee needs.

Responsibilities include:

1. Providing guidance within the HARP Department regarding processes and workflows
2. Promoting a multidisciplinary approach supporting HARP care operations
3. Overseeing clinical program training and updating departmental resources
4. Adhering to clinical standards of care and collaborating with providers
5. Providing crisis intervention when necessary
6. Maintaining quality review logs and conducting quarterly audits
7. Collaborating with management to meet program goals and initiatives
8. Supporting Care Management staff as needed
9. Following best practices and departmental guidelines
10. Performing other duties as required

Qualifications:

• MSW/MA/MS Master’s Degree or equivalent
• LMSW, LCSW, LMHC, LMFT, RN preferred
• Two years’ experience in Behavioral Health/Substance Abuse
• Prior supervisory experience
• At least 3 years in managed care
• Knowledge of the Collaborative Care Model and chronic condition management
• Experience with HCS/MAPP systems preferred
• Excellent communication skills and ability to multitask
• Leadership and professionalism
• Proficiency with Word and Excel

Additional Information:

Essen Health Care is an equal opportunity employer committed to diversity and serving an ethnically diverse population.