Hardware QA/QC Engineer

Sycomp; Burlingame (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading IT services provider in Burlingame is seeking a QA/QC Engineer to ensure every rack leaving the facility meets the zero-defect standard. The role is hands-on, focusing on hardware integration and validation throughout the rack assembly lifecycle. The ideal candidate has prior QA/QC experience and strong technical knowledge in data center operations. This full-time position is fully onsite and requires excellent communication skills. The company offers certifications and opportunities for professional growth.

Qualifications

• Experience in data center operations or infrastructure assembly.
• Ability to manage multiple projects and collaborate with teams.
• Commitment to zero-defect builds.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple projects, plan proactively, and collaborate with cross-functional teams.
• A detail-oriented, quality-first mindset with a commitment to zero-defect builds.

Responsibilities

• Inspect and verify incoming equipment and hardware components.
• Oversee rack preparation and airflow management.
• Validate installation of servers and supporting infrastructure.
• Run comprehensive QA tests.
• Ensure completed racks are properly documented before shipping.
• Ensure completed racks are secured, crated, labeled, and documented prior to shipping.
• Maintain and update QA/QC checklists, SOPs, QA logs, and documentation.
• Provide final rack sign-off with photos, validation results, and documentation packages.

Skills

Prior QA/QC experience in hardware integration

Technical knowledge of servers and switches

Proficiency in Linux command-line environments

Strong communication skills in English

Detail-oriented with a quality-first mindset

Detail-oriented

Education

ISO 9001 Quality Management Certification

ASQ Certified Quality Engineer (CQE)

Six Sigma Green Belt or Black Belt

Job description

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state‑of‑the‑art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

We are seeking a QA/QC Engineer to uphold our zero‑defect standard and ensure that every rack leaving our facility is built with precision, reliability, and consistency. This role is highly hands‑on and requires a deep understanding of hardware integration, cabling, and validation procedures across the full lifecycle of rack assembly.

This role is based at our Burlingame location, and it is fully onsite.

What You’ll Do

• Inspect and verify incoming equipment, PDUs, hardware components, and accessories.
• Oversee rack preparation, airflow management, and PDU installation.
• Validate installation of servers, switches, storage systems, console servers, and supporting infrastructure.
• Review all cabling—including power, copper, fiber, and DAC—for accuracy, labeling, routing, and build consistency.
• Run comprehensive QA tests including:
  • staged power‑on
  • network and connectivity validation
  • redundancy and failover checks
  • flap and stress testing
• Ensure completed racks are secured, crated, labeled, and documented properly before shipping.
• Maintain and update QA/QC checklists, SOPs, QA logs, and documentation.
• Provide final rack sign‑off with photos, validation results, and documentation packages.

What We’re Looking For

• Prior QA/QC experience in hardware integration, data center operations, or infrastructure assembly.
• Strong technical knowledge of servers, switches, PDUs, rack infrastructure, and structured cabling (copper, fiber, DAC).
• Proficiency in Linux command‑line environments for validation and troubleshooting.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple projects, plan proactively, and collaborate with cross‑functional teams.
• A detail‑oriented, quality‑first mindset with a commitment to zero‑defect builds.

Preferred Certifications (not required)

• ISO 9001 Quality Management
• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Quality Auditor (CQA)
• ASQ Certified Reliability Engineer (CRE)
• Six Sigma Green Belt or Black Belt

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail].

Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Information Technology.