Hardware Program Manager

The Resume Database; New York (NY); On-site; USD 130,000 - 195,000; Full time

Job summary

Canary Technologies is seeking a hardware-focused engineer to own the hardware development lifecycle for our self check-in kiosk. You will define specifications, select and manage design consultants and factory partners, and rigorously review all designs to ensure correctness.

In year one, you will complete much of the work yourself and then scale the team. The role requires travel to factories in Asia and to hotel properties across the US, EMEA, and Asia, approximately 25% in the first six

Qualifications

• Must write hardware specifications and oversee consultants/factories.
• Review consultant and factory designs to reject incorrect work.
• In year one, perform majority of hardware work, then build the team.

Responsibilities

• Write the hardware specification for Canary's self check-in kiosk.
• Select design consultants and the factory partners; review all designs.
• Ensure designs meet requirements and quality standards; identify and fix issues.

Skills

Hardware design

Specification writing

Design review

Vendor management

Team leadership

Job description

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

About the Role

Canary sells a self check-in kiosk to hotels, and this role owns it. This is Canary's first hardware hire: we have no in-house industrial, mechanical, or electrical engineers, so outside design consultants and the factory do the design work. You'll write the specification, select the design consultants and the factory, and review every design — rejecting any design that isn't correct. You won't make the CAD drawings, but you'll know enough to find the errors in a consultant's or factory's work; in year one you do the majority of the work yourself, then build the team.

This role requires travel to factories (in Asia) and hotel properties across the US, EMEA and Asia. The exact quantity of travel will fluctuate but we expect travel around 25% of the time for the first 6 months.