Hardware Engineer: POS & Self-Checkout Systems

NCR VOYIX; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

NCR Voyix in Atlanta, GA is seeking a Hardware Engineer to join a globally distributed Hardware and Lifecycle Engineering team. You will support NCR Voyix POS and Self Checkout products, focusing on peripheral and cash-management modules, and help define product specifications and test plans.

You will investigate complex field problems, reproduce failures in lab setups, develop root-cause analyses, and coordinate corrective actions with suppliers and internal teams.

Qualifications

• Bachelor's degree in Electrical Engineering.
• 3–7 years of relevant hardware engineering experience.
• Experience troubleshooting electronic/electromechanical products.
• Ability to read electrical schematics and mechanical drawings.
• Experience with hardware diagnostic equipment (DMMs, oscilloscopes).

Responsibilities

• Provide hardware support for NCR Voyix POS and Self Checkout products, focusing on peripheral and cash-management modules.
• Serve as SME for Self Checkout components (coin recyclers, note recyclers, cashboxes, cassettes, sensors, belts, motors).
• Investigate complex field problems by gathering logs, hardware samples, and failure data.
• Reproduce and characterize failures in lab environments with representative configurations.
• Develop fault trees, test plans, containment actions, and root-cause analyses.
• Collaborate with suppliers and internal teams to implement corrective actions.
• Define hardware changes, firmware updates, and service procedures for lifecycle support.
• Participate in change requests and deployment planning.
• Provide input on product documentation and diagnostics improvements.
• Lead cross-functional efforts to resolve high-severity escalations.

Skills

Electrical schematics

Root-cause analysis

Diagnostics

Communication

Education

Bachelor's degree in Electrical Engineering

Tools

Jira

Job description

NCR Voyix in Atlanta, GA is seeking a Hardware Engineer to join a globally distributed Hardware and Lifecycle Engineering team. You will support NCR Voyix POS and Self Checkout products, focusing on peripheral and cash-management modules, and help define product specifications and test plans.

You will investigate complex field problems, reproduce failures in lab setups, develop root-cause analyses, and coordinate corrective actions with suppliers and internal teams.