Hardware Customer Service Pro (FT/PT)

Workstream; Fairmont (MN); On-site; Full time

Job description

Job Title: Customer Service Team Member (Full-Time & Part-Time)

Company: Fleet and Farm Supply Ace Hardware

Location: Fairmont or St. James, MN

Overview: Join our Fleet Farm and Supply and Ace Hardware family, where we are dedicated to providing exceptional service to our community! We are seeking outgoing, friendly, and helpful team members to welcome and assist customers in a fast-paced and enjoyable environment. While previous hardware experience is a plus, it is not required—our comprehensive training program will equip you with the skills you need to succeed.

Why Work at Ace Hardware? At Ace Hardware, we are independently owned and operated, and our commitment to helping our community is our top priority. By joining our team, you will have the opportunity to make a positive impact on your neighbors’ projects while working alongside a supportive and enthusiastic group of individuals. Our mission is to go the extra mile for our customers, and we are looking for team members who share that same passion!

Work/Life Balance: We respect your life outside of work and believe in building trust through clear communication. Our scheduling is done two weeks in advance, allowing you to plan your time effectively.

Learn and Grow with Us:

• Become a Hardware Hero: Bring your existing knowledge, and we’ll teach you new skills.

• Helpful Attitude: We’ll provide training on hardware know-how that builds valuable life skills.

• Continuous Learning: From day one, you’ll receive training, and the opportunities for growth don’t stop there!

What to Expect:

• Customer Interaction: You’ll work directly with customers, welcoming them and assisting them in finding everything they need to complete their projects in one trip.

• Fast-Paced Environment: Enjoy a high-energy atmosphere where time flies as you engage with customers and team members.

• Physical Requirements: Be prepared to be on your feet for most of your shift (6 to 8 hours) and lift up to 50 lbs.

Pay, Benefits, and Perks:

• Paid time off

• Health insurance for medical and prescriptions

• 401(k) retirement plan

• Employee discounts on products

• Paid holidays

• Three free uniform shirts

Join Us: If you’re ready to embark on a rewarding journey with Ace Hardware, we encourage you to apply today! Click through to start your adventure with us and become a valued member of our team.

Application Instructions: Online or in person

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.