Hardlines Sales Associate

C-A-L Stores Companies Inc; Ely (NV); On-site; USD 25,000 - 35,000; Full time

Job summary

C-A-L Stores Companies Inc. is seeking a customer service-focused associate to uphold store standards, assist customers, and drive sales at our Ely, NV location.

Responsibilities include greeting customers, answering questions, stocking and merchandising, handling signage and pricing, and maintaining overall store cleanliness and order. Strong communication and adaptability required for fast-paced retail environments.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain awareness of product knowledge and promotions; assist in merchandising and housekeeping.
• Perform daily cleaning and restocking as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

Computer & email proficiency

Retail concepts

Attention to detail

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.