Hardlines Processor (63369)

Goodwill Industries of North Louisiana Inc.; Bossier City (LA); On-site; USD 11,000 - 16,000; Full time

Job summary

The Hardlines Processor at Goodwill NLA in Airline Store, Bossier City, LA will evaluate donated goods for condition and value, price items, and label merchandise for sale. You will sort items into appropriate streams and ensure safety and quality standards are met in a busy retail environment.

This role supports revenue generation for workforce programs and community services, reporting to the DGR Store Manager and DGR Store Assistant Manager. A background check is required.

Qualifications

• High school diploma or equivalent preferred.
• Background check required.
• Experience in retail/warehouse helpful but not required.
• Must learn established quality, sorting, processing and productivity standards.

Responsibilities

• Inspect and evaluate donated goods for condition, quality, salability and disposition.
• Sort merchandise to appropriate streams (sales, e‑commerce, higher‑value, outlet, salvage).
• Price merchandise using established guidelines.
• Label merchandise using processing systems and label printers.
• Prepare and stage merchandise for movement and sale.
• Meet production expectations with required quality and pricing standards.
• Record required production information accurately.
• Organize processed merchandise for efficient movement to the sales floor.
• Safely move merchandise using material-handling equipment as required.
• Assist in other store operations and duties as assigned.

Skills

Merchandise evaluation

Pricing guidelines

Value recognition

Productivity balance

Attention to detail

Processing equipment

Teamwork

Education

High school diploma or equivalent

Tools

Processing computers

Label printers

Warehouse equipment

Job description

Job Details: Job Location: Airline Store - Bossier City, LA 71112, Position Type: Full Time, Salary Range: $10.00 - $10.00 Hourly, Travel Percentage: None, Job Category: General Labor, SUMMARY:

The Hardlines Processor evaluates, sorts, prices, and prepares donated household goods and other non-textile merchandise for sale or appropriate disposition. The position makes frequent decisions regarding merchandise condition, quality, value, category, and sales potential while meeting established production and quality expectations.

This role supports Goodwill NLA's mission of Improving People's Lives Through the Power of Work by responsibly stewarding donated goods and helping maximize the value of each donation to generate revenue that supports workforce programs and community services.

REPORTS TO: DGR Store Manager / DGR Store Assistant Manager

ESSENTIAL DUTIES & RESPONSIBILITIES:

Hardlines Processing, Pricing & Stewardship

• Inspects and evaluates donated household goods, electronics, books, shoes, accessories, furniture, décor, and other hardlines merchandise for condition, quality, salability, and appropriate disposition.
• Sorts merchandise to the appropriate sales, e-commerce, higher-value, outlet, salvage, recycling, or disposal stream.
• Identifies merchandise that may have increased value based on brand, condition, age, origin, collectability, market demand, or other established criteria and routes it appropriately.
• Prices merchandise that is not unit-priced using established guidelines and sound judgment to support both customer value and responsible stewardship.
• Uses processing systems and label-printing equipment to accurately label merchandise for sale and rotation.
• Prepares, groups, bags, or stages merchandise as appropriate for efficient movement and sale.
• Meets established production expectations while maintaining required quality and pricing standards.
• Accurately records required production information

Merchandise Flow & Operational Support

• Organizes processed merchandise for efficient movement to the sales floor.
• Safely moves merchandise and uses authorized material-handling equipment as required.
• Assists in other store operational areas, including softlines processing, donations, merchandise movement, and sales-floor support, as assigned and trained

Safety & Stewardship

• Maintains a clean, organized, and safe processing area and follows required PPE, lifting, material-handling, and equipment procedures.
• Recognizes and appropriately reports hazardous materials, prohibited items, unsafe merchandise, or other concerns encountered in donated goods.
• Protects donated goods and agency assets and promptly reports suspected theft, misuse, loss, or safety concerns.
• Attends required meetings and trainings.
• Performs other duties as assigned in support of store operations and the agency missio

Qualifications

Education and/or Experience: High school diploma, HiSET/GED, or equivalent preferred. Previous production, retail, warehouse, or related experience is helpful but not required. Must be able to learn established quality, sorting, processing, and productivity standards.

Certificates, Licenses, Registrations: Must complete and maintain any safety, equipment, or other position-specific training or authorization required for assigned duties.

Screenings: Employment is contingent upon successful completion of a background check and any additional screenings required by agency policy.

REQUIRED KNOWLEDGE AND SKILLS:

• Ability to quickly evaluate merchandise for condition, quality, category, salability, and appropriate disposition.
• Ability to learn and apply established pricing and value guidelines.
• Ability to recognize merchandise that may warrant higher-value or specialized sales consideration.
• Ability to balance productivity, quality, and responsible stewardship of donated goods.
• Attention to detail and ability to follow established procedures.
• Ability to learn and use processing computers, label printers, and other workplace equipment.
• Ability to work effectively with others and adapt to changing production needs.

Physical Demands and Work Environment

The position requires frequent standing, walking, bending, reaching, twisting, and repetitive handling of donated merchandise throughout the work shift. The employee regularly handles items of varying sizes, shapes, weights, and conditions, including household goods, books, electronics, décor, accessories, and furniture.

The employee regularly lifts and moves merchandise weighing up to 25 pounds and occasionally up to 50 pounds, using team lifting or appropriate equipment for heavier, bulky, or awkward items. The position regularly requires pushing, pulling, and maneuvering carts, containers, and other merchandise-handling equipment.

Work is performed primarily in a retail production and processing environment and may include exposure to dust, airborne particles, recycled or soiled donated materials, sharp or breakable items, noise, moving equipment, and varying indoor temperatures.