Hardlines Customer Experience Associate

Fred Meyer; Coeur d'Alene (ID); On-site; USD 27,000 - 36,000; Full time

Job summary

Fred Meyer in Idaho is seeking a dedicated team member to deliver outstanding customer service and maintain a clean, safe environment. You will support the department manager to drive sales and profits, while upholding quality standards and embodying our Customer 1st values.

You will assist customers, stock merchandise, and participate in safety programs as part of daily duties. The role emphasizes effective communication, product knowledge, and the ability to work in a dynamic retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math; counting, addition, and subtraction.
• Retail experience.
• Second language: speaking, reading and/or writing.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor established quality assurance standards and safety procedures.

Skills

Stress management

Communication

Basic math

Job description

Fred Meyer in Idaho is seeking a dedicated team member to deliver outstanding customer service and maintain a clean, safe environment. You will support the department manager to drive sales and profits, while upholding quality standards and embodying our Customer 1st values.

You will assist customers, stock merchandise, and participate in safety programs as part of daily duties. The role emphasizes effective communication, product knowledge, and the ability to work in a dynamic retail setting.