Hardees General Manager - Lillington

BNE Boddie-Noell Enterprises, Inc.; Lillington (NC); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly bonus program

Paid training

401K

Vacation, sick, holiday & bereavement

Discounted meals

Medical, dental, vision & life 보험

Descripción de la vacante

Boddie-Noell Enterprises, Inc. in North Carolina is seeking a Restaurant General Manager to lead the restaurant team with hands-on leadership, hire and develop staff, manage labor, and drive sales while maintaining quality, service, and cleanliness.

You will schedule staff, train and evaluate, control costs, maintain cash procedures, and uphold safety and HR policies, while delivering a positive guest experience and supporting company standards.

Formación

• Strong leadership and team development abilities.
• Ability to hire, train, and develop staff to meet company standards.
• Experience scheduling, staffing and labor cost controls.
• Proven ability to coach, mentor and resolve conflicts.
• Excellent interpersonal and guest service skills.

Responsabilidades

• Interview and hire qualified staff.
• Schedule staff to meet guest flow and achieve profitability.
• Manage labor costs to meet company standards.
• Train management and crew using current training system.
• Evaluate performance and design development plans for employees.
• Lead meetings to discuss procedures, promotions, safety and training.
• Maintain inventory, cash procedures, and records per regulations.

Conocimientos

Leadership

Staff training

Hiring & scheduling

Labor cost management

Performance coaching

Interpersonal skills

Customer service

Descripción del empleo

If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.

Who Are We?

Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee’s restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people’s lives wherever and whenever we can.

What is our Team Approach?

Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.

What Will You Do?

Job Purpose Statement To develop, support, and lead the restaurant team. To be accountable for sales growth by maintaining the highest standards in quality, service, and cleanliness with constant focus on profitability.

Job Functions

• Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
• Schedule sufficient staff to operate the restaurant and accommodate guest flow.
• Manage labor costs to meet company standard.
• Train the management team and crew using current training system.
• Evaluate performance at company designated intervals.
• Design a development plan with each employee to improve performance.
• Maintain a cooperative, harmonious working relationship with management team and crew.
• Provide coaching, counseling, and discipline as warranted.
• Assist with crew member duties as needed.
• Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.
• Maintain an adequate supply of all products and items necessary to operate the restaurant.
• Control inventory to meet company Food Cost Variance standard.
• Maintain reports and records based on company standards and in compliance with state and federal regulations.
• Maintain building and equipment using proper operating, cleaning, and preventative maintenance procedures.
• Responsible for all cash.
• Ensure adherence to cash procedures.
• Ensure personal appearance meets company standard and displays professionalism at all times.
• Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

What Will You Need?

• Must be 18 years or older
• Must meet Physical demands required of the role
• Must be able to lead, recognize, and train successful talent 2 - 5 years of experience as a Restaurant General Manager
• Good References
• Available to work all shifts and weekends
• Ability to pass background check and drug screen
• Valid Driver's License and good driving record
• Strong conflict-resolution skills
• Solid organizational, multitasking and prioritization skills
• Excellent interpersonal and leadership skills
• Ability to communicate effectively at all levels of the organization ability to balance hands‑on work with effective delegation skills

What is in it for You?

• Now Paying Weekly Bonus Program
• Paid Training
• 401K
• Vacation, Sick, Holiday & Bereavement pay
• Discounted Meals During Shift
• Medical, Dental, Vision & Life Insurance
• Opportunity to Advance Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

Workplace Caring Culture

We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long‑term employees in the industry.

Helping Hands

Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.

Corporate Chaplains

Offers care to employees with personal and professional life issues.

*Veterans and those with previous military experience are encouraged to apply! EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

Today we own and operate more than 345 Hardee’s restaurants across four states (North Carolina, Virginia, South Carolina and Kentucky), making us the largest Hardee’s franchise operator in the United States. Boddie-Noell’s humble beginnings go back to 1962 when brothers Mayo and Nick Boddie and their uncle Carleton Noell opened their first Hardee’s restaurant in Fayetteville, NC. Over the next several decades – through hard work and focus – the Boddies continued to open Hardee’s throughout North Carolina, Virginia and beyond. Hardee’s remains our foundation and our flagship. We have always provided growth opportunities for our people. We are committed to providing great customer service, product quality and creative innovation — we created the famous Hardee’s Made From Scratch Biscuit and Hand-Breaded Chicken Tenders.