Overview
Regis is looking for a Stylist to serve clients in a friendly, professional way, providing high quality services while ensuring client satisfaction and loyalty. The Stylist will follow customer service principles, use strong consultation techniques, and apply creative and efficient services.
Responsibilities
- Provide quality services by consulting with clients and applying the appropriate service techniques.
- Recommend and participate in approved local marketing initiatives, including coupon campaigns, seasonal initiatives, and client appreciation events.
- Educate clients about proper home hair care and recommend products and services to maintain their hairstyle between salon visits.
- Employ best practices for customer service, ensuring each client’s satisfaction and building loyalty.
- Provide quality consultations with each client, including stating the final price before the service begins.
- Complete all required administrative tasks, such as closing out a ticket on the POS system and scheduling appointments, promptly.
- Communicate effectively and positively with clients, team members, leaders, and the corporate support team.
- Meet or exceed productivity standards set by Regis.
- Be willing and able to perform all services offered at the salon.
- Maintain flexibility in scheduled shifts to fit business needs, including night and weekend shifts.
- Attend all required technical training sessions.
- Follow Regis policies and salon-specific operational procedures, including bank deposits, salon cleaning/maintenance, and disinfecting styling implements.
Required Skills, Knowledge, and Abilities (KSAs)
- Work as a team-player and/or independently.
- Market yourself in the community and salon to increase clientele.
- Possess exceptional communication, organization, and problem‑solving skills.
- Exhibit consistent and excellent customer service skills.
- Multi‑task efficiently to complete salon duties.
- Show a willingness to learn new techniques and stay current with hair trends.
- Meet the physical requirements of the position, including bending, sitting, twisting, turning, lifting (generally 10–15 pounds), and standing for extended periods.
Experience
- Stylist‑in‑Training – Graduated 90 days or less away from graduating from cosmetology school.
- Stylist – possession of a valid, current cosmetology or barber’s license.
Education
- Must maintain a valid cosmetology or barber’s license (or be 90 days or less from graduating).
- All Stylists and Stylist‑in‑Training are required to complete assigned training as determined by Regis.
- All Supercuts Stylists and Stylist‑in‑Training must participate in the Hair Stylist Academy (HSA) program and receive a certificate of completion.
Benefits
- Flexible schedules for a perfect work‑life balance.
- Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
- Paid Time Off and free ongoing technical education.
- Opportunities for career and skill growth, with a focus on professional development.
- Fun, relaxed dress code – jeans and tennis shoes are welcome.
Work Location
Onsite at Salon Location – MIDLAND, MI 82647.
Equal Employment Opportunity
Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.