Gym Floor Engagement Specialist

ALL ROLES; Clifton Border Hills (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Complimentary gym membership

Career Advancement opportunities

Medical, Dental, Vision plans (if 30+h

401(k) Retirement savings plan

Pay Transparency: $15.92/hr

Job summary

PureGym is seeking a member-focused team member to be highly visible on the gym floor, supporting guests, ensuring a clean and safe space, and providing a welcoming, motivating environment.

You will engage with members during workouts, promote Personal Trainer sessions, and help sign up new members while upholding PureGym’s friendly, inclusive culture. The role offers a clear path for growth in a dynamic gym setting.

Qualifications

• Enthusiastic, energetic, friendly and personable.
• Excellent verbal and written communication skills.
• World-class customer service skills.
• Hard-working, able to multi-task, and a confident problem solver.
• Able to lift and move gym equipment weighing 15-20 lbs frequently and up to 45 lbs occasionally.

Responsibilities

• Greet every member and guest with enthusiasm and a smile.
• Engage with members on the gym floor, making them feel welcome, supported, and motivated.
• Tour potential members around the club with the goal of signing them up for a membership.
• Proactively sell introductory sessions with PureGym Personal Trainers.
• Support members in a professional, energetic, and approachable manner.
• Be highly visible on the gym floor during peak periods, keeping energy levels high.
• Ensure gym floor standards are consistently high - clean, tidy, safe, and fully ready for member use at all times.
• Actively participate in keeping the club spotless, including frequent bending, lifting, walking the floor, organising equipment, and resetting workout areas.
• Execute all opening and closing procedures for both staffed and unstaffed hours to ensure the club runs smoothly.
• Handle member requests and concerns with professionalism and a strong sense of urgency.
• Maintain regular and punctual attendance.

Skills

Enthusiastic

Energetic

Friendly

Excellent communication

Customer service

Job description

PureGym is seeking a member-focused team member to be highly visible on the gym floor, supporting guests, ensuring a clean and safe space, and providing a welcoming, motivating environment.

You will engage with members during workouts, promote Personal Trainer sessions, and help sign up new members while upholding PureGym’s friendly, inclusive culture. The role offers a clear path for growth in a dynamic gym setting.