GxP Systems and Support Administrator

Jobicy; Northern (KY); Remote; USD 130,000 - 150,000; Full time

Job summary

CAI is seeking a GxP Systems and Support Administrator to manage validated IT platforms including eQMS, CMMS and Digital Validation within our IT & Information Security function. You will handle access control, change management, deployment, testing and lifecycle validation in a regulated life-sciences environment.

The role requires 3–5+ years in GxP systems, knowledge of 21 CFR Part 11 and EU Annex 11, and experience with Entra, SSO, SCIM integrations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Life Sciences, or related field (or equivalent experience).
• 3–5+ years of experience administering IT systems and providing technical support.
• 2+ years of experience administering GxP-regulated systems in a pharmaceutical/biotech/medical device setting.
• Experience administering validated computer systems throughout their lifecycle.
• Knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP 5, and Data Integrity/GDP.
• Experience collaborating with Information Security & Quality to ensure regulatory compliance.
• Experience with change management, investigations, deviations, and other Quality procedures.
• Experience with Entra identity management, access controls, SSO & SCIM integrations.

Responsibilities

• Administer GxP applications supporting infrastructure (eQMS, CMMS, Digital Validation).
• Perform user account administration and access reviews.
• Manage system configuration, upgrades, and patches with change control & validation processes.
• Maintain validated state with documentation and validation procedures.
• Deploy project-based instances of Digital Validation apps for client services.
• Support CSA activities including vendor testing reviews and UAT.
• Participate in creation and approval of validation docs, SOPs, training materials.
• Conduct risk and validation impact assessments for changes.
• Document change controls per QMS requirements.
• Investigate and resolve incidents and deviations.
• Support CAPA investigations and audits.
• Assist in cybersecurity initiatives for regulated systems.
• Train end users on system functionality and compliance.

Skills

GxP systems administration

eQMS

CMMS

computer software assurance

FDA 21 CFR Part 11

EU Annex 11

GAMP 5

validation lifecycle

identity and access management

SSO

SCIM

Entra

Education

Bachelor’s degree in Information Technology, Computer Science, Life Sciences, or related field

Tools

Kneat

Valkit

Entra

SSO

SCIM

Dot Compliance eQMS

Master Control CMMS

Job description

# GxP Systems and Support AdministratorReview the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.Apply for this job View companyRemote from: USASalary: USD 130k–150k / yrDepartment: DevOps & InfrastructureEmployment: Full TimeExperience: Open levelPublished: 7 Oct 2026Apply before: 6 Nov 2026Listing views: 74Application actions: 2Application toolkit## Make your next move.Prepare your resume, explore your fit, and draft a cover letter for this opportunity.AI Summary## The role, at a glance.This role administers validated GxP and quality-governed platforms, including eQMS, CMMS, and digital validation systems, within CAI's integrated IT and Information Security function. It combines systems administration, access management, change control, technical support, and lifecycle validation responsibilities in a regulated life-sciences setting. The administrator will support audits, CAPA investigations, software assurance activities, vendor coordination, and end-user training. Success requires practical knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP 5, data integrity practices, and identity/access technologies such as Entra, SSO, and SCIM.## Role DNAA quick view of the complexity, pace, ownership and collaboration implied by the job description.### Job Complexity4/5EasyHard### Pace & Pressure4/5RelaxedFast-paced### Autonomy Level4/5GuidedFull ownership### Communication Load4/5IndependentCollaborative**AI insight**The position requires balancing hands-on platform administration with stringent GxP validation, audit-readiness, and information-security obligations. Errors in access, change control, or documentation can affect compliance, data integrity, and regulated operations.## Salary analysisEstimated compensation compared with the broader US market for similar roles.Estimated job medianHighly competitive**$140,000**US market range**$120k–$160k**0$176k**AI insight**The disclosed base salary range is USD 130,000–150,000 yearly, producing a job median of USD 140,000. For a US-based GxP systems administrator with 3–5+ years of IT experience and regulated-platform expertise, an estimated market range is USD 120,000–160,000 yearly; actual market pay varies by location, platform depth, and validation responsibility.## Core skillsSkills and capabilities most closely associated with this opportunity.GxP systems administrationeQMSCMMScomputer software assuranceFDA 21 CFR Part 11EU Annex 11GAMP 5validation lifecycleidentity and access managementtechnical support**Sample interview questions**Opportunity details## About this role.**Are You Ready?**CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For mission-critical and regulated industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field-tested processes, and elite expertise developed over 30 years.Our approach is simple because our Purpose informs everything we do:We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.**Our Foundational Principles:*** We act with integrity* We serve each other* We serve society* We work for our futureAt CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity.For us, operational readiness isn’t simply a goal—it’s a way of life. Tomorrow demands to be at the forefront of today. We get there through tireless effort, precision, efficiency, and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.The GxP Systems and Support Administrator is responsible for the lifecycle administration of GxP and Quality governed systems within CAI, including but not limited to the eQMS, CMMS and Digital Validation systems. The role is within the integrated IT & Information Security team at CAI, with cross-functional reporting to CAI’s Digital & Quality teams.**Key Responsibilities:*** Administer GxP applications supporting infrastructure: Dot Compliance eQMS, Master Control CMMS, Kneat & Valkit Digital Validation Applications.* Perform user account administration, role-based access control, and periodic access reviews.* Manage system configuration, upgrades, and patches using established change control & validation processes.* Maintain validated system state through proper documentation and adherence to validation procedures.* Deploy & manage project-based instances of Digital Validation applications to support client services.* Support Computer Software Assurance (CSA) activities including review of vendor testing packages, documented ad hoc testing, execution of System Acceptance Testing and User Acceptance Testing and Periodic Reviews. Periodic Reviews* Participate in the creation, review, and approval of validation documentation, SOPs, work instructions, training materials / requirements, and technical documentation.* Participate in risk assessments and validation impact assessments for system changes.* Execute and document system change controls in accordance with Quality Management System (QMS) requirements.* Investigate, troubleshoot, and resolve system incidents, deviations, and user-reported issues.* Support CAPA investigations by providing technical analysis and implementing corrective actions.* Support internal audits, supplier audits, customer audits, and regulatory inspections.* Ensure audit trails, electronic records, and electronic signatures comply with regulatory requirements.* Collaborate with vendors to resolve software defects and implement approved upgrades.* Manage Tier 1 & 2 technical support for applicable systems.* Assist in cybersecurity initiatives for regulated systems, including vulnerability remediation, security monitoring and entitlement reviews.* Train end users on system functionality and compliance requirements.### ### **Qualifications:****Required*** Bachelor’s degree in Information Technology, Computer Science, Life Sciences, or related field, or equivalent experience.* 3–5+ years of experience administering IT systems and providing technical support.* 2+ Years of experience administering GxP-regulated systems in a pharmaceutical, biotechnology, medical device, or related regulated environment.* Experience supporting validated computer systems throughout their lifecycle.* Working knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP 5, and Data Integrity / Good Documentation Practices (GDP).* Experience collaborating with Information Security & Quality departments to ensure system compliance with internal and regulatory requirements.* Experience with change management, investigations, deviations and other Quality-related procedures.* Experience with Entra identity management, access controls, SSO & SCIM integrations.* Knowledge of backup, recovery, and disaster recovery procedures.* Excellent troubleshooting, analytical, and documentation skills.* Strong communication skills and ability to work with cross-functional teams.**Preferred*** Experience administering CMMS, DVT or eQMS platforms in GxP environment* Experience in GxP or Quality systems administration within a Professional Services or consulting organization#LI-MV1