Guitar Repair Technician — Craft & Customer Experience

Guitar Center; Milan (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

401K with company match

Job summary

Guitar Center is seeking a Repair Technician (Guitar) to service and repair customer-owned instruments, and to assist in maintaining store inventory. The role emphasizes delivering a high-quality customer experience and strong workmanship.

You will interact with customers, perform repairs, and contribute to the store's ongoing operations and service standards. This position focuses on hands-on guitar repair and customer interaction in a retail environment.

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Guitar repair

Customer service

Store operations

Job description

Guitar Center is seeking a Repair Technician (Guitar) to service and repair customer-owned instruments, and to assist in maintaining store inventory. The role emphasizes delivering a high-quality customer experience and strong workmanship.

You will interact with customers, perform repairs, and contribute to the store's ongoing operations and service standards. This position focuses on hands-on guitar repair and customer interaction in a retail environment.