Guestroom Attendant

Four Seasons Hotels Ltd; Philadelphia (Philadelphia County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Complimentary room nights

Complimentary meals during shifts

Uniforms and dry cleaning provided

Medical, Dental, Vision coverage

Parking and Septa access

City Fitness membership

Job summary

Four Seasons Hotel Philadelphia is seeking a Guestroom Attendant to maintain superior cleanliness and comfort in guest rooms, upholding luxury standards as part of the Housekeeping Team.

You will clean and sanitize rooms, restock amenities, and ensure safety and presentation quality while delivering warm, professional guest service in a fast-paced environment. Full-time, on-site scheduling includes mornings, evenings, weekends, and holidays.

Qualifications

• Strong attention to detail and commitment to quality.
• Ability to manage multiple tasks and meet productivity expectations.
• Effective communication and organizational skills.
• Positive attitude with strong interpersonal and teamwork abilities.
• Passion for hospitality and delivering exceptional guest service.

Responsibilities

• Clean, dust, and sanitize guest rooms and bathrooms to exacting standards.
• Complete assigned number of rooms per shift efficiently and consistently.
• Restock amenities such as toiletries, towels, and linens.
• Inspect rooms to ensure quality, safety, and presentation standards are met.
• Handle guest interactions with professionalism, warmth, and hospitality.
• Respond promptly to guest requests and accommodate special needs when possible.
• Maintain organization of housekeeping carts and supplies.

Skills

Attention to detail

Multitasking

Communication skills

Teamwork

Hospitality mindset

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role

The Guestroom Attendant is responsible for delivering exceptional cleanliness and comfort in guest rooms while upholding Four Seasons luxury standards. This role is part of the Housekeeping Department and plays a critical role in creating a welcoming and memorable guest experience.

What You Will Do

• Clean, dust, and sanitize guest rooms and bathrooms to exacting standards
• Complete assigned number of rooms per shift efficiently and consistently
• Restock amenities such as toiletries, towels, and linens
• Inspect rooms to ensure quality, safety, and presentation standards are met
• Handle guest interactions with professionalism, warmth, and hospitality
• Respond promptly to guest requests and accommodate special needs when possible
• Maintain organization of housekeeping carts and supplies

What You Bring

• Strong attention to detail and commitment to quality
• Ability to manage multiple tasks and meet productivity expectations
• Effective communication and organizational skills
• Positive attitude with strong interpersonal and teamwork abilities
• Passion for hospitality and delivering exceptional guest service

What We Offer

• Competitive wages and comprehensive benefits package
• Excellent training, development, and career growth opportunities within Culinary
• Complimentary room nights at Four Seasons properties worldwide
• Complimentary meals during shifts
• Uniforms and dry cleaning provided

Discounted

• Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership

Schedule & Hours

• Full-time availability
• Hours may include mornings, evenings, weekends, and holidays based on business needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Aff… To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf