Guest Shuttle Driver — Hospitality & Safe Transport Pro

Reitmr; Lihue (HI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 401K

401(k) Retirement Plan with Company M

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is seeking a Van Driver to provide safe, friendly shuttle transportation for hotel guests to and from airports, attractions, and venues. You will welcome guests, assist with luggage, and coordinate with Front Desk and Concierge to ensure seamless arrivals and departures.

The role rewards dependability and hospitality, with opportunities to support group events and VIP guests while maintaining vehicle safety, logs, and fuel readiness.

Qualifications

• Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience preferred.

Responsibilities

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
• Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest-ready throughout shifts.
• Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
• Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
• Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
• Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta's People People philosophy.

Skills

Safe driving

Guest service

Communication

Hospitality experience

Job description

Sonesta International Hotels is seeking a Van Driver to provide safe, friendly shuttle transportation for hotel guests to and from airports, attractions, and venues. You will welcome guests, assist with luggage, and coordinate with Front Desk and Concierge to ensure seamless arrivals and departures.

The role rewards dependability and hospitality, with opportunities to support group events and VIP guests while maintaining vehicle safety, logs, and fuel readiness.