Guest Services Runner – Housekeeping

Westgate Resorts; Branson (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Daily Pay

Employee assistance

Job summary

Westgate Branson Woods Resort in Branson, MO is seeking a Housekeeping Runner to support the housekeeping team by delivering and retrieving guest amenities, linens, and supplies. You will respond to service requests via HotSOS and assist with bed making and stock management to ensure smooth operations and exceptional guest experiences.

Join a team that values hospitality, teamwork, and professional growth. The role requires physical effort, outdoor work in varied weather, and availability on

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment while staying organized.
• Must be able to lift up to 50 lbs.
• Must have a valid driver's license.
• Comfortable working in all outdoor weather conditions.
• Ability to use or learn HotSOS or similar service request systems.

Responsibilities

• Respond to HotSOS service orders promptly and meet Westgate response standards.
• Deliver linens, cribs, highchairs, shower benches, and other guest amenities with a smile.
• Pick up used items and return them for proper sanitation.
• Keep closets, storage rooms, and equipment areas clean, organized, and well-stocked.
• Assist with bed making when delivering linens.
• Protect and effectively manage all assigned equipment, keys, carts, and devices.
• Report any damaged items right away through HotSOS or to your supervisor.
• Follow all safety guidelines to keep yourself and your teammates safe.
• Jump in to help other team members or departments when needed.
• Represent Westgate proudly through professionalism, appearance, and positive energy.

Skills

Strong communication

Customer service

Fast-paced environment

Lift 50 lbs

Driver's license

Outdoor work

HotSOS familiarity

Stand and walk

Weekend shifts

Background check

Drug test

US work eligibility

Job description

Westgate Branson Woods Resort in Branson, MO is seeking a Housekeeping Runner to support the housekeeping team by delivering and retrieving guest amenities, linens, and supplies. You will respond to service requests via HotSOS and assist with bed making and stock management to ensure smooth operations and exceptional guest experiences.

Join a team that values hospitality, teamwork, and professional growth. The role requires physical effort, outdoor work in varied weather, and availability on