GUEST SERVICES-OCEAN PRIME ORLANDO

Cameron Mitchell Premier Events; Orlando (FL); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Dining discounts

Health benefits for eligible employees

Career growth opportunities

Flexible scheduling

Paid time off

Job summary

Ocean Prime is seeking a HOST to join our team in Orlando. You will greet guests, manage seating, and help ensure a warm, hospitable first impression for every guest and associate. Essentials: Genuine hospitality, teamwork, and a positive attitude.

The role supports guest satisfaction, seat flow, and daily operations with a focus on courtesy and professional presentation. Starting pay ranges from $15.00 to $26.00 per hour, based on experience.

Qualifications

• Genuine approach to hospitality.
• Leadership, kindness, and positivity.
• Teamwork, community focus and collaboration.

Responsibilities

• Answers guests' questions about the restaurant and handles requests with guest satisfaction as priority.
• Manages seating to ensure service quality, guest satisfaction, and opportunity to maximize sales.
• Follows safety, health, and sanitation guidelines and cooperates with management and co-workers to assist others.

Skills

Genuine hospitality

Teamwork

Positive attitude

Job description

OCEAN PRIME is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make Raving Fans of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$26.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• Yes is the Answer! Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform … etc
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.