Guest Services Leader - Flexible, Customer-First Retail

Pilot Flying J; Winnemucca (NV); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Winnemucca, NV, is seeking Shift Leaders to supervise store operations and lead a team with a strong focus on customer service and store upkeep. You will support managers and ensure smooth daily operations in a fast-paced retail environment.

The role requires experience in retail operations, excellent customer service, and the ability to work a flexible schedule, including nights, days, weekends, and holidays. Pay starts between $15.70 and $23.33 per hour with standard benefits.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills.
• Proficient with a calculator, computer and other equipment.
• Ability to work as part of a team and interact with different levels.
• Must be able to work a flexible schedule (nights, days, weekends, holidays).
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Adhere to Pilot Company quality and customer service standards.

Skills

Retail operations

Customer service

Teamwork

Computer literacy / Calculator

Job description

Pilot Company in Winnemucca, NV, is seeking Shift Leaders to supervise store operations and lead a team with a strong focus on customer service and store upkeep. You will support managers and ensure smooth daily operations in a fast-paced retail environment.

The role requires experience in retail operations, excellent customer service, and the ability to work a flexible schedule, including nights, days, weekends, and holidays. Pay starts between $15.70 and $23.33 per hour with standard benefits.