Guest Services Leader

Pilot Company; Lebanon Junction (KY); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Fuel discount

Medical plan

Dental

Vision

401(k)

FSA

Adoption assistance

Tuition reimbursement

Weekly pay

Flexible schedule

Résumé du poste

Pilot Company is seeking a Shift Leader in Lebanon Junction, Kentucky to supervise staff and oversee daily store operations. The role emphasizes delivering outstanding customer service and maintaining smooth store performance.

The ideal candidate will have retail experience, be self-motivated, and be able to work a flexible schedule including nights, days, weekends, and holidays. Pay starts between $14.20 and $21.10 per hour.

Qualifications

• Retail operations experience or working knowledge is preferred.
• Excellent customer service skills are essential.
• Background check is required.
• Able to work a flexible schedule including nights, days, weekends and holidays.

Responsabilités

• Supervise store employees and general operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Connaissances

Customer service

Teamwork

Flexible schedule

Interacting with multiple levels

Outils

Calculator

Computer

Description du poste

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $14.20 - $21.10 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay