Guest Services Leader

Pilot Flying J; Gretna (NE); On-site; USD 20,664 - 30,610; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J in Gretna, NE is seeking a dedicated Shift Leader responsible for supervising store operations while providing excellent customer service. The ideal candidate should be self-motivated and familiar with retail operations.

This position offers a starting pay rate between $15.00 - $22.22/hour, along with benefits like a nationwide medical plan, 401(k), and flexible scheduling.

Qualifications

• Previous experience or working knowledge of retail operations.
• Ability to interact with team members, customers, and corporate representatives.
• Must be able to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise employees and general operations of the store.
• Assist managers with tasks to maintain store quality and service.
• Respond to the needs of customers.

Skills

Customer service skills

Retail operations knowledge

Team collaboration

Flexibility

Tools

Calculator

Computer

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.00 - $22.22 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay