Guest Services Leader

Pilot Company; Cornersville (TN); Vor Ort; USD 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Fuel Discount

Medical Plan

Dental

Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Zusammenfassung

Pilot Company is looking for a Shift Leader to supervise store operations and guide a team to deliver excellent customer service. The role involves working with a diverse team and supporting managers with daily tasks to keep the store running smoothly.

Ideal candidates will have retail experience, strong customer service skills, and the ability to work a flexible schedule including nights, days, weekends, and holidays. A background check is required as part of the hiring process.

Qualifikationen

• Retail operations experience preferred.
• Strong customer service and teamwork.
• Must be able to work nights, days, weekends, and holidays.
• Background check is required.

Aufgaben

• Supervise employees and general store operations.
• Delight customers with responsive service and problem solving.
• Support managers with tasks to keep facilities well-maintained and running smoothly.
• Align with PFJ's commitment to quality and customer service.

Kenntnisse

Customer service

Teamwork

Flexibility

Attention to detail

Tools

Calculator

Computer

Jobbeschreibung

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $13.44 - $19.49 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay