GUEST SERVICES/HOST -BIG ROCK ITALIAN CHOPHOUSE

Cameron Mitchell Restaurants LLC; Birmingham (MI); Vor Ort; USD 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

50% off at 60+ restaurants

Health benefits after 90 days (full‑t–

Flexible scheduling

Paid time off

Zusammenfassung

Cameron Mitchell Restaurants is seeking a part-time GUEST SERVICES/HOST for Big Rock Italian ChopHouse in Birmingham, MI. You will greet guests, manage seating, and help create a warm, welcoming first impression for every guest and family as they arrive.

We offer a hospitality-focused culture with flexible scheduling, paid time off, and benefits for eligible staff. Starting pay is $15.00–$20.00 per hour based on experience, plus a team environment that values leadership, kindness, and a positive

Qualifikationen

• Excellent guest-service and communication skills.
• Ability to handle guest requests and resolve complaints.
• Punctuality and personal hygiene as per standards.
• Able to follow safety and sanitation guidelines.

Aufgaben

• Greet guests and manage seating to ensure service quality.
• Answer guests' questions and handle requests to maximize satisfaction.
• Collaborate with management and co-workers to assist duties.
• Follow safety, health, and sanitation guidelines.
• Report emergency procedures.

Kenntnisse

Hospitality

Customer service

Leadership

Teamwork

Positive attitude

Jobbeschreibung

GUEST SERVICES/HOST -BIG ROCK ITALIAN CHOPHOUSE

Job Category: CMR Restaurant

Requisition Number: GUEST006427

• Part-Time

Locations

Showing 1 location

Birmingham, MI 48009, USA

Description

CAMERON MITCHELL RESTAURANTSis seeking a HOSTto join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• 50% off at any of our 60+ restaurants
• Health benefits for full-time associates starting after 90 days
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$20.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Behaviors

Enthusiastic

: Shows intense and eager enjoyment and interest

Self-Starter

: Inspired to perform without outside help

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Experience

1-2 years:

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.