Guest Services - Cashier

Stein Garden Centers, Inc.; Green Bay (WI); Hybrid; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Stein Garden Centers, Inc. in Green Bay, WI is seeking an Associate-Guest Services - Cashier to welcome customers, assist with merchandise selection, and process transactions at the POS. You will help create a friendly shopping experience by answering questions and guiding guests.

This non-exempt role requires teamwork, good communication, and the ability to work outdoors as needed. You may cross-train in other departments and support store operations to ensure excellent customer service.

Qualifikationen

• Passion for horticulture, yard/home décor, and seasonal merchandise.
• Good written and verbal communication skills with exceptional customer service.
• Ability to multitask, prioritize, and work independently or in a team.
• Great organizational and problem-solving skills.

Aufgaben

• Greet customers promptly to make them feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate them to select the right items.
• Assist the management team in merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure merchandise stock levels, quality and presentation; rotate products as directed.
• Operate the POS quickly and accurately, process payments and provide receipts.

Jobbeschreibung

Position: Associate-Guest Services -Cashier

Reports to: Store Manager, Assistant Store Manager, Department Lead

Location: Green Bay, WI

Type: Non-Exempt

Summary:

The position requires enthusiasm to provide customers with exceptional customer experience by building relationships with customers. All associates assist the management team to provide leadership, enthusiasm and integrity to drive the company's Mission, Vision and Values. Candidates must be team players, enjoy selling, have excellent communication skills and perform the duties and responsibilities of the position.

Essential Duties and Responsibilities

include the following. Other duties may be assigned to meet business needs.

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company's direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Job Requirements:

Candidates must have a passion for horticulture, yard/home décor, and seasonal merchandise.

• Must have good written and verbal communication skills along with exceptional customer service skills.
• Must be able to work in both inside and outside environmental conditions, rain or shine.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.

Physical Demands:

While performing the duties of this job, the associate is frequently required to sit and stand; reach with hands and arms; walk and talk or hear. The associate is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The associate must frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.