Guest Services Attendant - Night Shift w/Benefits

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Part time

Job summary

An established industry player is seeking a dedicated Guest Services Attendant for the Night Shift. In this vital role, you will ensure that patients and visitors feel welcomed and supported during late hours. Your exceptional customer service skills will shine as you greet and assist visitors, enforce hospital policies, and maintain a secure environment. Join a team that values attention to detail and a positive attitude, making a real difference in the lives of those you serve. If you're ready to contribute to a caring and professional atmosphere, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED, or relevant experience.
• Previous customer service or hospitality experience preferred.

Responsibilities

• Provide exceptional customer service to visitors and patients.
• Greet, register, and direct visitors while ensuring compliance with hospital policies.

Skills

Customer Service Skills

Attention to Detail

Communication Skills

Epic Proficiency

Microsoft Office Proficiency

Multitasking Skills

Organizational Skills

Problem-Solving Skills

Team Player Attitude

Workplace Safety Awareness

Education

High School Diploma or GED

Tools

Epic

Microsoft Office

Multiline Telephone

Job description

Guest Services Attendant - Night Shift w/Benefits

Join to apply for the Guest Services Attendant - Night Shift w/Benefits role at St. Christopher's Hospital for Children.

Job Summary

Make a difference on the Night Shift by joining the Guest Services team! As a Guest Services Attendant (GSA), you'll provide support to patients and visitors during late hours, ensuring that everyone feels cared for and has the information they need. Your attention to detail and positive attitude will keep the hospital environment welcoming even during the night.

The GSA is responsible for providing exceptional customer service to all visitors and others entering the hospital. This role includes greeting, registering, and directing visitors, providing visitor passes and identification, ensuring compliance with hospital policies, enforcing visitation restrictions, and maintaining a secure, welcoming environment for patients, families, and staff.

Qualifications

Education Requirements

• High School Diploma, GED, or relevant experience considered in lieu of education.

Experience

• Previous customer service or hospitality experience preferred.
• Excellent communication and problem-solving skills.

Certification and Licensure

• BLS Certification required.

Required Skills

• Workplace safety awareness
• Change Management
• Collaborative Skills
• Computer navigation skills
• Customer Service Skills
• Attention to Detail
• Epic proficiency
• Excellent communication and interpersonal skills
• Clerical skills
• Reasoning and Listening skills
• Microsoft Office proficiency
• Multiline telephone operation
• Multitasking and organizational skills
• Negotiation and problem-solving skills
• Service orientation and strategic thinking
• Team player attitude

Overview

Part of Tower Health, serving communities across Pennsylvania, with a focus on academic medicine, training, and comprehensive healthcare services. Includes partnerships with Drexel University and various hospitals.

About St. Christopher's Hospital for Children

A 188-bed pediatric hospital with over 220 specialists, offering top pediatric care including a verified Pediatric Burn Center and Level I Pediatric Trauma Center. Recognized as a Magnet hospital and Women’s Choice Award recipient, with multiple locations for accessible care.