Guest Services Attendant

Suntex-Marina-Investors,-LLC; Marathon (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Suntex Marinas is seeking a Guest Services Attendant at Faro Blanco Opco, Marathon, FL. The role focuses on delivering exceptional guest services, managing inquiries, and maintaining a welcoming environment in a fast-paced marina/store setting.

Responsibilities include greeting guests, handling calls, expediting requests, and maintaining professional relationships with partners and vendors. Flexibility to work weekends/holidays is required.

Qualifications

• Must have a positive attitude.
• Strong communication and time management skills.
• Ability to develop partnerships with internal clients.

Responsibilities

• Greet guests and create welcoming environment.
• Provide high level guest services and expedite requests.
• Answer telephone calls and relay messages promptly.
• Maintain professional relationships with agencies, contractors, vendors, and customers.

Skills

Customer service

Communication skills

Time management

Relationship building

Flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Faro Blanco Opco, Marathon, FL, US

24 days ago Requisition ID: 5796

JOB Posting

DEPARTMENT: Front Office/Store

REPORTS TO: General Manager

POSITIONPURPOSE:

TheGuestServicesAttendantisresponsibleforcarryingoutoperationsforthemarina and/orrestaurant.TheGuestServices Attendant's primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all serviceneeds are met. The Guest Services Attendant projects a professional company image through all typesof interaction.As this is a fast-paced environment, must be able to work underpressure.

DUTIESAND RESPONSIBILITIES:

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Providesthehighestlevelofcustomerandguestservices,expeditesanyandallrequestsfrom clients,guestsand members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

EDUCATIONAND EXPERIENCE:

• Must have a positive attitude
• Must have highly effective communication skills and time management skills
• Strong ability to develop partnerships with internal clients/others

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry, push,andpulluptothirty(30)pounds
• Mustbeable toswimorbewilling towearapersonal flotationdeviceininstancesof emergency
• Mustbeabletoperformsimplegrasping,finemanipulation,andrepetitivehand&armmovementsfrequently,and squeezing & overhead reaching occasionally
• Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.