Guest Services Attendant

fourseasons; Boston (MA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical & Dental insurance

Free room nights

Meals at employee cafeteria

401k with company match

Life insurance

Vacation & Paid Sick Time Off

Job summary

Four Seasons Hotel Boston is seeking a full-time Guest Services Attendant in downtown Boston. You will join a dynamic Front Office team to deliver award-winning service from arrival to departure, ensuring a warm, memorable guest experience. The role requires flexibility for mornings, evenings, overnights, weekends and holidays.

Rate: $25.49 per hour. Excellent benefits include medical and dental insurance, room nights, meals, 401(k) with company match, life insurance, paid time off, and

Responsibilities

• Provide award-winning guest service as part of the Front Office team; ensure a welcoming guest arrival experience for all guests.
• Maintain schedule flexibility to include mornings, evenings, overnights, weekends and holidays.

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

The Role

Four Seasons Hotel Boston is looking for aFull TimeGuest Services Attendantwho shares our passion for excellence and is enthusiastic about creating the ultimate service experience. TheGuest Services Attendant is a part of a dynamic team that provides award-winning service to our guests. TheGuest Services Attendantworks directly with theFront OfficeTeam to ensure the guest arrival process is welcoming and inviting toallofour guests.Candidate must be able to work a flexible schedule that may include mornings, evenings, overnights, weekends, and holidays.

Rate: $25.49 per hour

What to Expect from Your Work Experience

• FREE Medical and Dental insurance for you and your eligible dependents.


• Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.


• Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.


• Complimentary meals at our employee cafeteria.


• 401k participation with company matching program.


• Complimentary Life insurance.


• Vacation & Paid Sick Time Off.


• And much more!

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, affirming Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegalUnder Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.