Guest Services Associate

Allied Universal; Austin (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Weekly pay

Paid training

Flexible schedules

Event staff at sports venues

Job summary

Allied Universal is hiring Event Staff to support sports stadiums, concerts, festivals and special events. Earn $18 per hour, with $22 per hour for College Sports events. Weekly pay, paid training, flexible part-time or full-time schedules, and opportunities across major venues.

You will greet guests, scan tickets, direct foot traffic, maintain cleanliness and safety, and provide friendly customer service while representing a leading event security provider.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• Background check and post-offer/pre-employment drug/alcohol test; may require Driver’s Record check.
• Be professional, articulate and able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding verbal and written communication skills required.

Responsibilities

• Assists in all aspects of event day preparation and execution.
• Welcomes and ushers guests, may collect/scan tickets and verify entry.
• Directs foot traffic and maintains venue cleanliness and safety.
• Provides friendly directions and assistance to enhance guests' entertainment experience.
• Maintains a positive, professional demeanor in guest interactions.

Skills

Communication

Professionalism

Judgment

Customer service

Education

High school diploma

Job description

Work Sports, Concerts, Festivals & Special Events

Overview

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part‑time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

Job Description

Get Paid to Work the Biggest Events in Town!

Now Hiring Event Staff Pay $18/hr. and $22/hr. when working College Sports Events

• Weekly Pay
• Paid Training
• Flexible Part-Time & Full-Time Schedules
• Work Sports, Concerts, Festivals & Special Events

Allied Universal® Event Services is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, welcoming and ushering guests, and providing superior customer service. Event Staff team members are also responsible for directing foot traffic, and ensuring the cleanliness, operational efficiency and maintenance of designated areas.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Assists in all aspects of event day preparation and execution.
• Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
• Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
• Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
• Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.

QUALIFICATIONS:

• Must be 18 years of age or older.
• Must have a high school diploma (or equivalent).
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver’s Record check.
• Be professional, articulate and able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding verbal and written communication skills required.

Perks And Benefits

• Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
• 401(k)
• Sick Pay
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com