Guest Services and Sales

Cracker Barrel; Cold Spring (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Health insurance eligibility on day 1

Vacation time

401(k) plan with company matching

Employee Stock Purchase Program

EAP

35% discount on Cracker Barrel Food &

Job summary

Cracker Barrel in the United States is seeking a friendly Guest Service and Sales team member who helps guests find products, assists at the host stand, and ensures a seamless dining and shopping experience from greeting to good-bye. You’ll be the first smile guests see, guiding them to items they love and making each visit memorable.

You’ll ring up purchases, stock shelves, keep displays tidy, and partner with a team to deliver warm southern hospitality. No experience?

Qualifications

• Loves helping guests find just the right product to brighten their day.
• Enjoys making the moment at the host stand and in the store.
• Keeps things organized and running smoothly, even when it gets busy.
• Thrives in a team-first environment and brings a warm, genuine attitude.
• No experience? No worries. We'll teach you everything you need to know.

Responsibilities

• Greet guests and assist them at the host stand to ensure a seamless dining and shopping experience.
• Help guests find products, answer questions, and guide them to items they’ll love.
• Ring up purchases, stock shelves, and keep displays neat and inviting.
• Collaborate with team members to maintain a warm, welcoming atmosphere for every guest.

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

At Cracker Barrel, hospitality is about making every guest feel at home and sending them off with a smile, whether they're here to eat, shop, or enjoy a little bit of both. As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the 'see y'all next time' that sends them off. You'll make each visit seamless and memorable, whether it's seating a family for dinner, keeping our retail shelves stocked with favorite finds, or ringing up the perfect gift.

So if you're someone who....

• Loves helping guests find just the right product to brighten their day

• Enjoys making the moment at the host stand and in the store

• Keeps things organized and running smoothly, even when it gets busy

• Thrives in a team-first environment and brings a warm, genuine attitude

… we've got an apron just for you!

No experience? No worries. We'll teach you everything you need to know.

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

• Good Work Deserves Good Pay: Competitive pay every week | Same day pay access

• Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)

• Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program

• Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

• More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.