Guest Services

Andretti Indoor Karting & Games; Grand Prairie (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

401k match

Job summary

Andretti Indoor Karting & Games is seeking a part-time Cashier in Texas to provide exceptional guest service while operating POS systems and handling payments with accuracy. The role emphasizes creating a fun, energetic atmosphere and supporting guests across activities.

The ideal candidate will hold a High School Diploma, enjoy a varied schedule including nights and weekends, and thrive in a busy entertainment setting. Andretti offers competitive pay and room to grow within the team.

Qualifications

• High School Diploma or equivalent.
• Be pleasant, upbeat and sociable throughout the workday.
• Able to work a varied schedule including days, nights, holidays and weekends.

Responsibilities

• Greet and respond to guests in a friendly, positive manner.
• Operate scanners, registers and all POS systems.
• Count money in the cash drawer at shift start for accurate pars.
• Process payments by cash, card, or vouchers and issue receipts or change.
• Scan coupons and passes correctly in the POS system.
• Verify guest IDs and waivers as required.
• Assist with lane setup, shoe rental, ball selection, and bowling instructions.
• Schedule activity times according to Andretti standards.
• Monitor guests for safety and guideline adherence.
• Assist with guest recovery and notify management as needed.
• Communicate clearly and professionally with guests and coworkers.
• Work as part of a team to meet guest needs and support other departments.

Skills

Friendly demeanor

Customer service

Education

High School Diploma

Job description

Andretti Indoor Karting & Games is seeking a Cashier to join theteam!

Experience with family entertainment centers is great, but not necessary –

Andretti Indoor Karting & Games.We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.

We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment,

Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!

POSITION SUMMARY

An Andretti Cashier isa part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Greet and respond to guests in a friendly and positive manner with a sense of urgency.
• Operate scanners, registers and all POS systems.
• Count money in the cash drawer at the beginning of the shift to ensure accurate pars.
• Perform basic math functions to collect and process payments for all activities purchased.
• Receive payments by cash, credit card or vouchers and issue receipt, credits and/or change to guest.
• Take couponsand passes and scan or input them correctly in the Point-of-Sale system.
• Verify personal information on guest ID and compare to the waiver system.
• Assist with lane set up, shoe rental, ball selection and bowling instructions.
• Schedule activity times according to Andretti Standards.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with Guest recovery and notifymanager to ensure positive Guest experiences.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Work as a team player in meeting guests needs, and actively contributeto the efforts of other departments.
• Attend all required department and company meetings and training sessions.
• Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
• Display excellent communication skills both verbal and nonverbal.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Andretti Indoor Karting & Games can be the Starting Line for your Career!

Andretti Indoor Karting & Games (AIKG) isa rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.

• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extendedperiods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.