Guest Service Team Member — Fast-Paced & Growth-Focused

Checkers & Rally’s; Florida; On-site; USD 17,000 - 20,000; Full time

Job summary

Checkers & Rally’s Drive-In Restaurants is seeking team members to join our Corporate Field Operations culture, delivering fast, bold food and outstanding Guest service.

You will support restaurant teams by promoting Guest satisfaction, assisting General Managers, and completing cross-training across multiple positions in a dynamic, high-energy environment.

Qualifications

• Guest service or food preparation experience required or preferred.
• Basic math skills required.
• Ability to work a flexible schedule and extended hours.
• High energy to keep up with a fast-paced environment.
• Commitment to core values: integrity, service, excellence, courage to be bold & grow.

Responsibilities

• Building sales and profits by promoting Guest satisfaction.
• Escalating concerns or recommendations to the General Manager.
• Identifying and responding to Guests’ needs.
• Completing cross-training and certification in multiple positions.
• Adhering to policy and procedures to maximize Guest and employee satisfaction.
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests.

Skills

Guest service

Food preparation

Basic math

Flexible schedule

High energy

Company values

Education

High school diploma or GED

Food Safety Certification

Job description

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing excellent Guest service and fast, BOLD food!

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing excellent Guest service and fast, BOLD food!

How You Make a Difference Everyday

• Building sales and profits by promoting Guest satisfaction
• Escalating any concerns or recommendations to the General Manager
• Identifying and responding to Guests’ needs
• Completing cross-training and certification in multiple positions
• Adhering to policy and procedures to maximize Guest and employee satisfaction
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!
  
  

YOU'VE GOT THIS?

• Guest service or food preparation experience
• Basic math skills Ability to work flexible schedule and extended hours
• High energy to keep up with our fast paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
• High School Diploma or General Education Degree (GED) - Preferred
• Food Safety Certified - Preferred
  
  

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
• Benefits & Rewards: As a Team Member, you will be eligible for the Employee Assistance Program (EAP) as of your first day. Eligibility for the 401(k) plan goes into effect after 1 year of service. You can also earn Team Member bonuses!
• Compensation: Work today & get paid tomorrow!**
  
  

As you grow with the organization, your benefit offerings grows as well!

**Details available at the restaurant during your interview**

REQ# 6374

LOC# 163rd Street (5190-1002)