Guest Service Team Member — Fast, Friendly Food & Cashier

Pilot Travel Centers LLC.; Mauston (WI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Fuel discount

Free daily meals

Low-cost health plans

Paid time off

Family leave

Job summary

Pilot Company in Mauston, WI is hiring for a Crew Member to deliver fast, friendly service and keep a clean, welcoming area for guests. You’ll stock, assist in food prep, and ensure quality while operating the register and assisting with daily shop tasks.

We offer weekly pay, a 15 cent fuel discount, free daily meals, low-cost health plans for full-time team members, paid time off, family leave, and opportunities to train for other roles within our travel centers.

Qualifications

• Provide fast, friendly guest service and maintain a guest-focused culture.
• Accurate sales transactions and payment handling.
• Cleanly and safely manage and prep food per standards.

Responsibilities

• Provide guests fast, friendly, and clean service
• Maintain inventory
• Manage and prep food safely
• Ensure top-notch quality in all our food products
• Operate cash registers
• Maintain the overall appearance and cleanliness of the restaurant
• Provide excellent guest service

Skills

Guest service

Teamwork

Cash handling

Food safety

Multitasking

Computers/POS

Tools

POS system

Cash register

Job description

Pay Rates Starting between: $12.20 - $16.53 / hour

Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey — and our guests’ journey — a great one!

Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.

We hope your next career stop is with us! Join our team and start your journey with Pilot Company.

BENEFITS

• Weekly Pay
• 15 cent fuel discount
• Free daily meals
• $10 low-cost health plans (for full-time team members)
• Paid time off
• Family leave

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

• Provide guests fast, friendly, and clean service
• Maintain inventory
• Manage and prep food safely
• Ensure top-notch quality in all our food products
• Operate cash registers
• Maintain the overall appearance and cleanliness of the restaurant
• Provide excellent guest service
  
  

Qualifications

Required Qualifications

• Incredible guest service skills and ability to maintain a guest focused culture
• Ability to complete accurate sales transactions
• Ability to cleanly and safely manage and prep food
• Ability to maintain Wendy's processes and policies
• Ability to use computers, telephones, and other equipment as needed
• Ability to work as part of a team

Preferred Qualifications

• Experience in a similar position
• Ability to work a flexible schedule of nights, days, weekends, and holidays
  
  

Additional Information

• Wellness Program
• Reward and Recognition Program
• Professional development
• 401(k) retirement savings plan
• Adoption Assistance