Guest Service Team Member

Freddy's - Coastline; Freehold (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Fixed- & part-time opportunities

Flexible scheduling

Paid training

Meal discounts

Employee discounts

Paid time off

Referral program

Advancement opportunities

Promote-from-within culture

Team environment

Job summary

Freddy’s Frozen Custard & Steakburgers in Freehold, NJ is hiring a Guest Service Team Member. You’ll welcome guests, take orders, prepare food, and serve our signature burgers and frozen custard in a fast-paced, friendly environment.

No prior restaurant experience? No problem—we offer paid training. We provide flexible scheduling, opportunities for advancement, and competitive pay between $15.92 and $18.00 per hour to support your growth and career goals.

Qualifications

• Friendly, outgoing, customer-focused personality.
• Must be at least 18 years old.
• Reliable and dependable work ethic.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced restaurant environment.
• Willingness to learn and be part of a team.
• Positive attitude and productivity during busy periods.

Responsibilities

• Welcome guests with a friendly attitude and provide exceptional customer service.
• Take customer orders accurately and efficiently.
• Operate the cash register and process payments.
• Answer questions about menu items and help guests make selections.
• Prepare and serve food and frozen custard according to Freddy's quality standards.
• Maintain clean, organized, and welcoming dining and service areas.
• Work alongside fellow Team Members to deliver fast, friendly service.
• Follow food safety, sanitation, and restaurant procedures.
• Help create a positive dining experience that keeps guests coming back!

Skills

Customer-focused

Friendly attitude

Team player

Strong communication

Fast-paced environment

Job description

Position Overview

Now Hiring: Guest Service Team Member

Freddy’s Frozen Custard & Steakburgers | Freehold, NJ

Pay: $15.92–$18.00 per hour (Depending on Experience)Position: Full-Time & Part-TimeSchedule: Flexible Scheduling Available

Be Part of Something Delicious!

Are you friendly, outgoing, and enjoy making people smile? Freddy’s Frozen Custard & Steakburgers is looking for energetic and dependable Guest Service Team Members to join our growing team in Freehold, NJ!

At Freddy’s, we're about more than great food. We're about creating memorable experiences through friendly service, teamwork, and genuine hospitality.

As a Guest Service Team Member, you'll help make every visit special by welcoming guests, taking orders, preparing delicious food, and serving our signature Steakburgers and freshly churned frozen custard.

Whether you're looking for your first job, a flexible schedule while attending school, or an opportunity to grow in the restaurant industry, Freddy's offers a welcoming environment where you can learn new skills and build your career.

No previous restaurant experience? No problem! We provide paid training to help you succeed.

What You'll Do

• Welcome guests with a friendly attitude and provide exceptional customer service.
• Take customer orders accurately and efficiently.
• Operate the cash register and process payments.
• Answer questions about menu items and help guests make selections.
• Prepare and serve food and frozen custard according to Freddy's quality standards.
• Maintain clean, organized, and welcoming dining and service areas.
• Work alongside fellow Team Members to deliver fast, friendly service.
• Follow food safety, sanitation, and restaurant procedures.
• Help create a positive dining experience that keeps guests coming back!

What We're Looking For

We're looking for positive, motivated individuals who enjoy working with people and being part of a team.

Ideal candidates will have:

• A friendly, outgoing, and customer-focused personality.
• Must be at least 18 years old.
• A reliable and dependable work ethic.
• Strong communication and interpersonal skills.
• The ability to work in a fast-paced restaurant environment.
• A willingness to learn, accept direction, and work as part of a team.
• A positive attitude and the ability to stay productive during busy periods.

Previous experience in restaurants, retail, cashiering, hospitality, or customer service is a plus, but not required!

What We Offer

We believe in taking care of our Team Members and providing opportunities to grow.

Perks & Benefits Include:

• Competitive Pay: $15.92–$18.00 per hour
• Full-time and part-time opportunities.
• Flexible scheduling to accommodate school and outside commitments.
• Paid training.
• Employee meal discounts.
• Employee discounts.
• Paid time off.
• Referral program.
• Opportunities for advancement and career development.
• Promote-from-within culture.
• Fun, friendly, and supportive team environment.

Why Choose Freddy's?

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has become a nationally recognized fast-casual restaurant brand known for its cooked-to-order Steakburgers, crispy shoestring fries, freshly churned frozen custard, and outstanding hospitality.

We take pride in our people and believe in creating a workplace where Team Members feel supported, appreciated, and encouraged to grow.

Whether you're starting your career or looking for your next opportunity, Freddy's is a great place to develop valuable skills, meet great people, and have fun along the way!

Pay Range

USD $15.92 - USD $17.00 /Hr.