Guest Service Supervisor - Seasonal Flex

Global Partners LP; Mansfield (MA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP, located in Mansfield, Massachusetts, is looking for a dedicated individual for a supervisory position. This role involves overseeing employees, providing constructive feedback, and ensuring a positive shopping experience for guests. Candidates must be at least 18 years old and possess a high school diploma or equivalent.

The position offers a pay range of $18.89 - $22.33 based on experience and performance, along with competitive benefits such as health insurance and 401k plans.

Qualifications

• Must be at least 18 years of age to be considered for the position.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).

Responsibilities

• Supervise employees and ensure they perform job duties.
• Greet guests and provide an enjoyable shopping experience.
• Ensure compliance with safety, security, and operational policies.

Skills

Availability for flexible hours

Efficiency and organization

Ability to lift 25 lbs

Reliable transportation

Education

High School Diploma or equivalent

Job description

Your Role, Your Impact

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenish products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.
• High School Diploma or equivalent.

Pay Range

Pay Range$18.89 - $22.33

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675.

Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.