Guest Service Specialist: Fast-Paced & Upsell-Driven

Church's Texas Chicken; Elsa (TX); On-site; USD 12,000 - 18,000; Full time

Job summary

Church's Texas Chicken in Elsa, TX is seeking a Restaurant Team Member to greet guests, take and fill orders, and handle cash with a friendly, efficient approach. You will work to deliver quick, courteous service in line with our operating standards.

Responsibilities include cash handling, up-selling as directed, and resolving guest concerns while maintaining clean displays and accurate cash management. This fast-paced role supports the restaurant’s daily operations.

Qualifications

• High school diploma or GED; at least 6 months of related experience.
• Excellent interpersonal and communication skills.
• Ability to succeed in a fast-paced environment.
• Ability to handle cash and count change accurately.

Responsibilities

• Greets customers with a smile and friendly attitude.
• Takes and fills customer orders within service time.
• Upsells products as directed by management.
• Collects payment and delivers orders to customers.
• Addresses customer issues and notifies manager as needed.
• Manages cash drawer and counts change at shift end.
• Notifies manager of any issues with deletions, over-rings, or equipment.
• Keeps product displays rotated and clean.

Skills

Customer service

Cash handling

Communication

Fast-paced environment

Interpersonal skills

Basic computer skills

Education

High school diploma or GED

Job description

Church's Texas Chicken in Elsa, TX is seeking a Restaurant Team Member to greet guests, take and fill orders, and handle cash with a friendly, efficient approach. You will work to deliver quick, courteous service in line with our operating standards.

Responsibilities include cash handling, up-selling as directed, and resolving guest concerns while maintaining clean displays and accurate cash management. This fast-paced role supports the restaurant’s daily operations.