Guest Service Representative - Joy Creator

Nothing Bundt Cakes #393; Severna Park (MD); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

A local bakery franchise is seeking Joy Creators to enhance guest experiences and assist with cake orders. This role provides a fun, flexible work environment where creativity and joy are emphasized. If you love to help people and make celebrations special, this is the job for you. Opportunities for training and development are available, and you can enjoy discounts on delicious cakes.

Qualifications

• Ability to create a welcoming environment for guests.
• Experience in customer service is a plus.
• Must enjoy working in a team-oriented setting.

Responsibilities

• Welcome guests and assist with cake orders.
• Create a joyful environment in the community.
• Ensure orders go smoothly for celebrations.

Skills

Customer service skills

Interpersonal skills

Time management

Job description

Benefits

• 401(k) matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Overview

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.
• Apply now. Joy is the job.

Responsibilities and context: employees operate as Joy Creators who welcome guests and assist with cake orders to ensure orders go smoothly and contribute to a joyful environment in the community.

Note: Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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